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Episode 112: Thanksgiving Heroes

There are some stories that remind us why service matters. Then there are stories that remind us who we are meant to be. My conversation with Rob Adams, founder of Thanksgiving’s Heroes, is one of those stories. What began with an 11-year-old boy living in a truck, a pumpkin pie, and a promise to his mother has grown into a beautiful movement of families serving families. Yet, as Rob shares, the real gift isn’t simply the food being delivered. It is what happens to the people who show up to serve.

This conversation is about gratitude, keeping promises, finding purpose, and listening to those quiet whispers that ask us to help one another. Rob’s energy and belief in the power of service are contagious, but it is his message that stayed with me: “Be courageous. Be unreasonably brave when we serve one another.” As we head into this season of Thanksgiving, I can’t think of a more beautiful reminder of what the holiday is truly about. I hope you will listen, be inspired, and perhaps ask yourself one simple question: How can I be used to help someone today?

 

Here are a few highlights from our conversation:

Charity Matters: Tell us a little about what Thanksgiving Heroes does?

Rob Adams: Our first mission is always food insecurity. Here, where I live, one in five kids don’t eat unless they’re at school. That means during breaks, they can go without food. I kind of pigeonholed my nonprofit into Thanksgiving, but we also do a summer giving and a spring giving because kids are out of school.

Our big push is Thanksgiving. We have a goal to deliver 65 pounds of food to each family. It’s families serving families. Here in Salt Lake, 961 cars will come through the line, we’ll put boxes of food into their cars, and they will deliver 288,000 pounds of groceries on the Saturday before Thanksgiving.

We’re also doing it in Cleveland, Las Vegas and Phoenix. There are little franchises popping up all over the country. It’s a growing grassroots thing.

Charity Matters: What experiences did you have as a child that influenced your work?

Rob Adams: I was raised by two amazing humans. During the last big recession, my family moved from Las Vegas to Texas. The company my dad went to work for asked him to be dishonest. He said no, and suddenly we were out of work. There were six of us, and we ended up living in our truck.

As an 11-year-old boy, I thought we were camping. My parents never poured their shame, guilt or fear into me. Even though we were in this position, we were serving in our community. Service was just a big part of who we were. It never occurred to me that we were in a position of want. We were in a position of abundance.

Right before the holidays, the Christiansons brought us into their home. I opened their refrigerator and saw a pumpkin pie. Then I turned around and saw my mom crying. It was the first time I thought, “These people have something we don’t.”

I told her, “Mom, one day when I’m rich, I’m going to do this for somebody.” She said, “Robbie, I know you will.”

Charity Matters: What was the moment you knew you needed to act and start Thanksgiving Heroes?

Rob Adams: Fast forward. I was an adult, making a living and doing quite well. My mom was diagnosed with very aggressive brain cancer. She said, “Remember, you made a promise.”

I said, “Okay, I’ll feed 10 families. I’m going to 10x my experience.” I told my buddy Joe Gordon, and he said, “I want to feed 10 families.” The next thing you know, I had fed 755 families my first year.

My mom passed away right before the big day. I felt like Mom was there. She saw me. I had kept my word, and I was done. Then the next year, a woman called. Her husband had left her and her two daughters. It had been either pay rent or buy food. We had fed her family for that week. Now they were back on their feet, and she said, “We want to pay it forward.”

That’s what it’s about. It’s not the payday. It’s the pay it forward.

Charity Matters: What are your biggest challenges?

Rob Adams: They are a multitude. Inspiring and motivating volunteers to keep their word is huge. If I tell you I’m going to do something, I’m going to do my best to do it. I was surprised to discover that isn’t universal.

The second challenge is the continuing cost of goods. As costs increase, the needs in the community also increase. It’s more expensive for me to be me today, but at the same time, I’m driven to feed more people because the need is greater.

Charity Matters: What fuels you to keep doing this work?

Rob Adams: I spend a lot of time in the why of it. When things get hard, the first question I ask myself is, “Am I doing this for the right reason?”

The reason I do it personally is this is what I was made to do. This is my purpose here on Earth. At the end of the day, I keep moving forward because I have an unwavering belief that I cannot fail in this space.

An obstacle is just an obstacle. I believe the universe is conspiring for my success. Sometimes it does things outside of what I want, but the fact that I will succeed is undeniable.

Charity Matters: Tell us what success you have had and what your impact has been? 

Rob Adams: Of course, the stories are meaningful. People can record their experience delivering and receiving the food, and those stories are so poignantly sweet. But the thing that excites me is when I open registration for volunteers and it fills up quickly. This year, I need 961 cars to come through the line in one day, and it will fill up fast.

Families come because they want to start the holidays by doing this good thing and take their children from entitlement to gratitude. There’s a DJ. There are baseball teams loading cars and dance fighting with each other. It’s a festival of service.

People leave that line with an elevated frequency they can take into the community and deliver. This is how I am going to change the world.

Charity Matters: If you could dream any dream for your organization, what would that be?

Rob Adams: My dream is to create a foundation with an endowment large enough to fuel the costs of the nonprofit so I could say, “Every penny you donate goes to feed families.”

I want this to be a sustainable legacy long after I’m gone. There are too many people depending on this mission. It’s not depending on me anymore.

As Thanksgiving’s Heroes grows into different communities, I would love a national foundation that could support these little superheroes who say, “I want to do that. I can do that.” I want to help them grow, learn and not make the same mistakes I did.

CHARITY MATTERS: FOR SOMEONE WHO FEELS INSPIRED BUT OVERWHELMED, WHERE DO THEY START?

Rob Adams: I would write down my intention for the day: “Show me the opportunity. How can I be the tool in your hands today? Use me.”

The opportunity will be delivered to you. We all have these little whispers that come into our hearts. The question is whether we have the courage to make that phone call or do the thing. The opportunities are abundant. All we have to do is say to the universe, to God, “Use me, God. Use me.”

CHARITY MATTERS: IF YOU COULD GIVE OUR AUDIENCE ONE CHALLENGE THIS WEEK TO LIVE A LIFE OF SERVICE, WHAT WOULD IT BE?

Rob Adams: Have courage. We all get these little whispers to make that phone call, to buy food for the people behind us in line. The opportunities are endless. Be courageous. Be unreasonably brave when we serve one another. If you can do that, your mind will open up to the “Use me, God, use me” mentality every day.

If you want to cure your loneliness, if you want to cure whatever is weighing your heart down, get off your butt and serve somebody else.

Charity Matters: What life lessons have you learned from this experience? And How has this journey changed you?

Rob Adams: It has refined me in my leadership as a father, brother, friend and business person. There is no part of my life that hasn’t been touched by this refining process.

My daughters are growing up in a world where this is their lifestyle. They don’t know a world without this mentality. This is who we are. What a gift for my little family.

The biggest shift is that I used to believe my job was to fight food insecurity. Now I believe my real calling is to facilitate the opportunity for your family to fight food insecurity, to provide a space for you to show up and serve. I want people to leave with a heart full of love.

CHARITY MATTERS.

 

P.S. CHARITY MATTERS: WHERE CAN WE SUPPORT THANKSGIVING’S HEROES?

Rob Adams: ThanksgivingHeroes.org. You can pick your favorite location. You can nominate, volunteer and donate. There are three ways to get involved.

Last year in Salt Lake, we had over 1,100 donations. Many were $20 or less. The real traction is people doing what they can. If it’s $10, if it’s $5, it makes a huge difference to a nonprofit that ethically sources that money for its mission.

Do what you can. Show up the best you can, or just come deliver some food. Come on.

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

Episode 111: Cans Can

There is something magical about October baseball. The crack of the bat, the roar of the crowd and the belief that anything can happen with one swing. So, with the World Series beginning tomorrow, I can’t think of a better way to kick off Season 11 of the Charity Matters Podcast than with a story about baseball cards, second chances and one extraordinary family who has turned both into a force for good.

For 26 years, Greg Poole and his family have quietly served people throughout rural Southern Illinois through Cans Can Ministries. What began with a teenage boy, a collection of baseball cards and a desire to help others has grown into an organization serving thousands. Today, baseball cards help provide beds for foster children, meals for seniors, supplies for classrooms and so much more. There is even a partnership with the St. Louis Cardinals. So grab your peanuts and Cracker Jack because this season premiere has everything: baseball, family, heartbreak, hope and one remarkable reminder that sometimes life’s biggest wins begin when we simply show up for someone else.

 

Here are a few highlights from our conversation:

 

Charity Matters: Tell us a little about what Cans Can does?

Greg Poole: We are a 501(c)(3) nonprofit located in Southern Illinois. September is our birthday month, and for the last 26 years, we have evolved in a number of different ways.

Originally, we picked up a few loose community projects here and there. Eventually, we moved on to schools and helped students and teachers get the supplies they needed. Since then, we have kind of exploded in the programs we offer.

Now, we offer meal delivery for shut-ins. We provide beds for foster kids and clothing for foster children and kids in need. We just try not to say no. Social services in our area are really dwindling, so we have picked up more and more over the years. Today, we cover about 14 counties.

We also operate a fully functional sports memorabilia shop. We sell autographs, sports cards and other items, and 100% of what we sell goes to the programs we operate.

My 11-year-old daughter probably explains it best. She said, “He has the worst business plan ever. He operates a store and gives everything away.” Very simplistically, that is what we do. We exist to give everything away.

Charity Matters: What experiences did you have as a child that influenced your work?

Greg Poole: My parents were never formal about charity. It was never, “Hey, we are going to do this charitable thing.” I think it was that very Midwestern approach that if something needs to get done, it is just going to get done.

If you have a neighbor who needs something, how can we meet that need? Somebody is hungry, needs a coat or needs something. We are just going to do it.

We are not necessarily even going to talk about it. We are going to handle it in the most dignified way we can for the person we are serving, and then we move on to the next need.

Charity Matters: What was the moment you knew you needed to act and start Cans Can?

Greg Poole: Growing up, I was a victim of sexual violence. It started relatively young. As a young kid, especially as a male, you don’t know how to talk about those things, so you internalize them. When I was 16, I finally made the decision to commit suicide.

I had always had a gigantic baseball card collection. Before I went, I wanted to do something good with those cards. I also didn’t want to leave a mess for people to clean up afterward.

In high school, I was very active in a Meals on Wheels program. I sold what cards I could, purchased food and went back to visit the people we had been serving. I dropped off those items, and what I had planned did not come to fruition.

I remember getting back into my truck and looking at some of the boxes I still had. I thought, “Well, I guess I’m here for something. This was a start. How do we build upon what is here?” Looking back, it probably was a divine moment. At the time, it was probably survival. It definitely gave me a purpose.

When you think outside yourself and realize other people are hurting in different ways, or in the same way you are, it really makes things click. I know what it is to hurt in ways I couldn’t adequately describe at 15 or 16, and sometimes even at 40.

That is why we have always said, “I don’t need to know your story to know that you need help.” If you are hurting, we are going to find a way to help you.

Charity Matters: How Did Cans Can Begin?:

Greg Poole:  I never foresaw this as a charitable enterprise. At first, I simply thought, “What little more can we add to what I’m already doing?” I was very guarded about why I was doing it. I disguised it as a school service project, called it Cans Can and collected recyclables from people on top of the things I was doing behind the scenes.

Our first project was buying a set of tires for an elderly lady in our neighborhood. Then we moved on to schools. Wherever the need presented itself, we created a program to match that need.

In December 2019, we officially became a nonprofit. We signed a lease in February 2020, and then the world shut down in March. Our main source of revenue generation was gone. We had pushed all of our cards, no pun intended, into a physical location we couldn’t open. Somehow, we kept going.

Charity Matters: What are your biggest challenges?

Greg Poole: We serve a very rural area. Our town is about 7,200 people, and now we cover about 14 counties. Sometimes people drive a couple of hours to get things from us.

We also have a model that looks funny. We are basically self-funded through our retail store. It is very freeing, but it is also wholly terrifying. When a need presents itself, our model gives us the ability to generate more revenue and plug the gap. It sounds easy when you say it like that, but somehow it has worked.

Charity Matters: What fuels you to keep doing this work?

Greg Poole: The recycled pain is definitely there. It never goes away. When I was younger, I thought maybe I could tear that part out and stuff something else in to replace it. But you never forget those feelings. I know what it feels like, and I don’t want anybody else to feel like that.

As long as we have the means to do it, we’re going to do it.

My family is also a huge part of it. My parents, my wife’s parents, my kids, everybody is involved. It never takes time away from them because it is a family activity. It is simply something we do together.

Charity Matters: When do you know you have made a difference?

Greg Poole: There are traditional metrics. This next year, we will cross about $800,000 that we have put back into our local community. Until about three years ago, we had been in around 500 classrooms. Last year alone, we did about 400. This year, we are on pace for 1,000.

But I measure success differently. We had a gentleman we serve at a local assisted living facility call me. He had cancer. I asked, “Do you need money for treatment? Do you need a ride? What can I do for you?” He said, “No. I just didn’t have anybody to tell, and I knew I could call you.”

Another gentleman was on our meal route. My father delivers the meals, and one day this man didn’t answer the door. My dad heard him hollering and discovered he had fallen in the kitchen. My dad asked why he hadn’t called the police or an ambulance. The man said, “I knew you were coming.”

Those are the ways I measure success. Everybody we serve becomes an extended member of our family. Sometimes someone simply needs a voice on the other end of the phone.

Charity Matters: If you could dream any dream for your organization, what would that be?

Greg Poole: We need more space. At Christmas, our shop is overrun with presents for local assisted living facilities and foster kids. We also do a lot of beds for foster children. More space would allow us to do all of that without shutting everything else down.

We would also love to create more opportunities for individuals with special needs to gain job and social skills. Recently, we partnered with the St. Louis Cardinals. A special needs class here in town makes sports card packages we call “Stadium Rips,” and the Cardinals sell them at Busch Stadium. Last year, our product was the number four selling product in the stadium.

Once people see what we do, they buy in. That is the dream: more space, more partnerships and more people becoming part of what we are doing.

CHARITY MATTERS: FOR SOMEONE WHO FEELS INSPIRED BUT OVERWHELMED, WHERE DO THEY START?

Greg Poole: Just do something. People get caught up in serving in a big way or waiting for a big opportunity. Just do something. It could be anything.

It might seem frivolous or small from your vantage point, but you have no idea what it means to the person you are serving. Walk through that door and say, “I’m here to do something for somebody other than myself.” At that point, the possibilities become infinite.

CHARITY MATTERS: WHAT HAS THIS JOURNEY TAUGHT YOU ABOUT YOURSELF, AND HOW HAS IT CHANGED YOU?

Greg Poole: If I could tell myself something 26 years ago, it would be, “Hold on. It’s going to be a bumpy ride.” I thought maybe by doing all these things I could tear the bad things out and throw them away. Instead, I learned that it is all a puzzle. It is all a piece, and it all connects.

When you are invested wholeheartedly in something, it is always going to be a part of you.

CHARITY MATTERS: IF YOU COULD GIVE OUR AUDIENCE ONE CHALLENGE THIS WEEK TO LIVE A LIFE OF SERVICE, WHAT WOULD IT BE?

Greg Poole: Look next door a little more often. If all we were concerned with was making sure our neighbors were taken care of, they would make sure their neighbors were taken care of. It starts there, and it spreads so fast.

Life is about showing up. We never know what the person on the other end is going to need. Sometimes, you just answer the phone.

CHARITY MATTERS.

 

PS. CHARITY MATTERS: WHERE CAN WE SUPPORT YOU?

Greg Poole: We are on Facebook, Twitter and TikTok, and we have a website where you can learn more about our story, donate or donate items.

You can also send us baseball cards and sports memorabilia. If it is something we can sell in the shop, those proceeds support our programs. If we can’t sell it, we find another use for it. We make giveaways for kids, packs for the sheriff’s department and packages for social service agencies.

We don’t leave any meat on the bone. If we don’t sell it and it doesn’t go toward a program, we give it away to kids.

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

Episode 110: What Season 10 Taught Me about Showing Up

Seven months ago, we launched Season 10 of the Charity Matters Podcast with our 100th episode. It was an incredible milestone. After more than one hundred conversations with remarkable humans, I thought I knew exactly what this season would bring: more inspiring stories of people who saw a need, stepped forward and decided to do something about it.

What I didn’t know was what was about to happen in my own life. Even more surprising, I didn’t realize that each person sitting across from me would give me a lesson I was going to need. Looking back, it feels as if these conversations were preparing me for what was coming.

When the Helper Needs Help

Season 10 began at an unusual moment. I had badly injured my leg skiing, torn my calf and developed a blood clot. Suddenly, I went from being someone who was always moving to someone who could barely walk. For anyone who knows me, sitting still is not exactly my superpower.

At the same time, I was preparing to walk the Camino de Santiago with girlfriends to celebrate my 60th birthday. Now, I wasn’t sure I would be able to go. Meanwhile, I was interviewing extraordinary people.

Our 100th episode featured Dave Anderson of Safe Families for Children. Dave built an organization around one powerful idea: What if a parent in crisis never had to say, “I have no one to call?”

Then I spoke with Robb Pollard of Walk With Me Brother. Robb’s journey began when he finally said three words: “I need help.” Those words landed differently because suddenly, I needed help too. I’ve always been comfortable being the helper. Receiving help was another story. Yet, this season reminded me that sometimes the helper needs help. More importantly, allowing someone to help us may be an act of generosity too.

One Step at a Time

By May, I had worked incredibly hard to recover. Still, I had only started really walking again on May 1st. The farthest I had walked before leaving for the Camino was about three miles. Our first day was nine. Then came thirteen.

I was slow. My friends weren’t. Yet, they waited for me. They adjusted their pace and walked beside me. Somewhere along the Camino, my question changed. I stopped asking, Can I do this? Instead, I began realizing that I didn’t have to do it alone.

Another guest this season, Jane Veron of The Acceleration Project, talked about simply taking the first step. We don’t need to know exactly how we’ll get there. We don’t need every answer. We simply need to begin. So I kept walking. Then, while on the Camino, I learned that my beloved Aunt Sheila was very sick.

Suddenly, the walk changed.

What Is My Life For?

There are beautiful old churches and tiny chapels everywhere along the Camino. They became places for me to stop, light candles and pray for Aunt Sheila. One of this season’s guests, Jessie Fahay of Ripple Effects Artists, had asked herself a question that kept coming back to me: “What is my life actually for?”

Not, what do I do? Not, what have I accomplished? Not, how busy am I? What is my life for?

That question hits differently when you’re turning 60. It hits differently when you’re walking mile after mile. And it really hits differently when someone you love is dying. I returned home from the Camino stronger, but also changed. Then I began walking a very different road with Aunt Sheila.

Joy and Grief

As Aunt Sheila became sicker, lessons from other Season 10 guests continued to find me. Julie Coyne of Southeast Community Foundation talked about what children need most and said simply, “See them.”

Aunt Sheila did that better than almost anyone I knew. She saw people. She listened. She was present. She made people feel that they mattered. Then there was Tammy Krause of Bags of Fun, who lost her five-year-old daughter, Gabby. Tammy understands something about grief that I am still learning:

Joy and grief can exist together. There was tremendous sadness during those final weeks with Aunt Sheila. However, there was also laughter, family, stories, gratitude and so much love. Both were true.

How Do You Measure a Life?

Aunt Sheila died on August 13th at the age of 88. Then I was asked to give her eulogy. How do you take 88 years and put them into ten minutes? How do you measure a human life?

I’ve spent fifteen years asking nonprofit founders about impact. How do you know you’ve made a difference? What will your legacy be? Suddenly, those weren’t interview questions anymore. I thought about everything Aunt Sheila had done. She had been a Sister of the Holy Child Jesus for 67 years. She was an educator, principal, therapist, missionary, advocate, sister, aunt and friend. Surely, her legacy was service.

Except I had actually asked her that question before she died. I asked Aunt Sheila what she thought her legacy was. She didn’t give me a long answer. Instead, she simply put her hands together and made the shape of a heart. Love. Of course.

For fifteen years, I’ve talked about service. I’ve interviewed hundreds of people who have dedicated their lives to helping others. I even wrote a book about it. Yet, at 60 years old, Aunt Sheila gave me perhaps the simplest answer I’ve ever received.

I thought her legacy was service. I was wrong. Service was simply the vehicle she used to distribute her love to the world.

The Lessons Were There All Along

Suddenly, I saw Season 10 differently. My guests had been telling me all along: Open your door. Build the bed. Ask for help. Help someone see. Bring joy into grief. See people. Take the first step. Walk beside someone. Show up. Then our final guest, Steve Smith of Pacer Nation, brought the season full circle. Walking.

In March, I couldn’t walk. Then I learned to walk again. I walked the Camino. My friends walked beside me. I came home and walked beside Aunt Sheila as far as I could. Finally, I ended the season talking with someone who built a community around walking and running together.

Sometimes, we think we’re building communities when those communities are actually building us. Mine certainly built me.

What Season 10 Taught Me

On September 11th, I stood in church with ten minutes of words meant to represent Aunt Sheila’s 88 years. Since then, I haven’t been able to stop thinking about one question: If someone had ten minutes to tell the story of my life, what would they say?

I don’t think they would talk about how many emails I answered, how many meetings I attended or how many things I checked off my list. They would talk about who I loved. Who I helped. Whether I listened. If I saw people or whether I showed up?

When Season 10 began, I thought I was going to spend seven months bringing you extraordinary stories about people changing the world. I did. What I didn’t know was that those people were also preparing me for what was coming in my own life.

Perhaps that is what service has been all along. Love put into action. Somewhere along the Camino, I realized that we are all walking one another home. We don’t know how long anyone’s walk will be. So love the people God puts in your life. Give them your time. See them. Let them help you. Help them. Walk beside them.

And when it matters, show up. As we close Season 10, thank you for walking alongside me.

Season 11 is coming, and I cannot wait to introduce you to another group of extraordinary humans. But first, I’ll leave you with the question I’ve been asking myself: What are you doing with the time you’ve been given?

And perhaps an even simpler one: Who needs you to show up?

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

From Setback to Purpose: The Remarkable Story of Hal Hargrave

September is Spinal Cord Injury Awareness Month, and some stories are simply too powerful not to share again. Over the years, I have had the privilege of meeting hundreds of remarkable humans through Charity Matters. Each person has inspired me in a different way. However, every once in a while, someone comes along whose energy, wisdom, passion, and light stay with you long after the conversation ends. Hal Hargrave is one of those people. I first shared Hal’s story in 2021, and I have never forgotten our conversation. After a tragic accident left him paralyzed, Hal stopped asking, “Why me?” and began asking, “Why not me?” That shift changed everything. Through the Be Perfect Foundation, he transformed an unimaginable setback into a life of purpose, helping hundreds of people living with paralysis find resources, independence, community, and hope.

In honor of Spinal Cord Injury Awareness Month, it feels like the perfect time to revisit Hal’s extraordinary story. If you have read his words but never heard his voice, take a listen. His passion is better than caffeine, his perspective is contagious, and his message is one we all need from time to time. Hal reminds us that sometimes the very thing we believe will limit us becomes the thing that propels us forward. His story is about so much more than paralysis. It is about choice, purpose, hope, and what can happen when we decide to use what life gives us to serve others. Hal Hargrave is living proof.

Here are a few highlights from our conversation:

Charity Matters: Tell us a little about what the Be Perfect Foundation does?

Hal Hargrave:Be Perfect Foundation–provides direct financial and emotional aid to individuals with paralysis. The foundation approves scholarships for everyday medical necessities such as; medical supplies, wheelchairs, home, and car adaptations, medical equipment, and exercise-based therapy.

Charity Matters: What was the moment you knew you needed to act and start  Be Perfect Foundation?

Hal Hargrave:  Shortly after I got injured, I remember lying in my hospital bed and coming to the realization that with every individual that walked through my hospital room, that each individual that left my room and left the hospital took away a mindset, approach, mentality, and went about the rest of their day emotionally in a state that was directly predicated towards my mood state, mental state, and how well I was emotionally coping with my injury and circumstance.

 I came to a quick realization that I could give each and every individual a positive takeaway that could set the tone of their day for the rest of their life. Finally, I came to the consensus that each and every decision that I made about how I was going to treat, talk to, and share moments with individuals was going to directly affect them either negatively or positively.  I was not willing to be a part of the simple idea that I could negatively influence somebody’s life any longer.

Charity Matters: What fuels you to keep doing this work?

Hal Hargrave: I believe that this is meaningful and purposeful work. I’ve stopped asking “why me” and I’ve started asking “why not me?” Once I came to the realization that this happened “for me” and started looking through the lens that I “get to”  do what I’m doing in my life. I started realizing that maybe this really is a blessing. That the life that I’m living is far bigger than just me and is for me.

Charity Matters: When do you know you have made a difference?

Hal Hargrave: I know I have made a difference in this world when others see differences in their world being realized. When other’s dreams come true, their goals are achieved, and happiness is obtained. 

Charity Matters: Tell us what success you have had?

Hal Hargrave: The success that we’ve had over the past 14 years of a philanthropic mindset as a family and as a community has been nothing short of amazing. We have raised over $7 million for individuals suffering from paralysis. This does not include the resource of hope that we have built through being a physical, literal, and emotional resource to those who are in need.

Charity Matters: What has your impact been? 

Hal Hargrave: Our impact has changed lives. Over the past 14 years $7 million and well north of 500 people and families. It has changed lives in the way that people live independently. How people live without despair any longer because they see hope and much more. The financial support that we provide to individuals to seek out therapeutic options has allowed them to achieve a healthier form of themselves. Having their health has contributed towards staying out of the hospital as well as finding a network of people that they can relate to. We provide a place where they will not give up, and emotionally being in a place where they see that their contributions to society and to others are life-changing.

Charity Matters: If you could dream any dream for your organization, what would that be?

Hal Hargrave: My dream is for us to get to a place where we have an endowment. An endowment would ensure that we would be around for life. Ideally, if this endowment was established, we would be able to continue to provide scholarships. This foundation should be around forever.

Charity Matters: What life lessons have you learned from this experience?

Hal Hargrave: One of the major life lessons that I’ve learned from this experience is the things that we think limit us just might be the platform that we need to propel ourselves forward to actually helping create change.  We always think that we have it worse.  However, maybe life gave us an opportunity, not a setback.

When we start looking at life through a lens that maybe something was preventing us from something even worse happening, we start to live with the appreciation that we have a second chance. Sometimes these circumstances that put us into a deep, dark, and physically disabling place, actually are the opportunities that give us the tools that we need to create change in others’ lives. You don’t need to create change through physical activity. You can create change through intentionality, sincerity, words, and advocacy.

Charity Matters: How has this journey changed you?

Hal Hargrave: This journey has changed everything for me. I will be honest with you, 14 years ago I did not think that my life would amount to anything. I was under the impression that my physical setbacks in life would propel me into a place of a life that was meaningless, hopeless, and unfulfilled. What has happened over the past 14 years, which has not been easy, and has not been because of the lack of tenacity, trying, and getting up with purpose, has been nothing short of a dream could true.

CHARITY MATTERS.

 

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The Space between

Labor Day is behind us, and it is that bittersweet time of year. Summer is officially over. Pumpkin spice and Halloween candy are filling the store shelves, but it isn’t quite fall.

Everyone is officially back to school. Of course, the lucky ones started this week and not in August like so many California schools. College football is back, cozy sweaters are beginning to call our names, and yet September somehow has one foot in summer and another reaching toward fall.

September is the space between. It is that little pause between where we have been and where we are going. Perhaps that is exactly why I love it.

The Space Between

Transitions give us time to adapt and ease into change. As I have written many times before, change is often best served slowly, if possible. Most of us are not exactly wired to embrace the one thing, besides death and taxes, that we know to be true. The reality is that everything changes.

I often talk about this when I speak. Why is it that we love change in the rearview mirror but are terrified of change in front of us?

Think about it. A new haircut can feel terrifying until everyone tells you how fabulous you look. Starting a new job can keep you awake for weeks. Then, six months later, you tell everyone, “I love my new job!” A knee replacement sounds absolutely dreadful until you hear someone say, “I can’t believe I waited so long. I feel like a kid again!”

Change is scary until it isn’t. Perhaps that is why September feels like such a gift. The month gives us a minute to shift gears. Our routines return, school begins, football is back, and life starts to find its rhythm again.

Back to School

For children, however, this transition can be enormous. Do you remember the night before the first day of school? There was excitement, nerves, wondering who your teacher would be, which friends would be in your class and, of course, what you were going to wear.

As parents, we experienced the other side of that transition. New shoes, uniforms, backpacks, lunch boxes, pencils, notebooks and endless lists of school supplies somehow signaled that summer was officially over.

Yet, for millions of children, back to school brings another kind of worry. Will I have what I need? That question changes everything. A pencil seems like such a little thing until you are the only child who doesn’t have one. A backpack is just a backpack until yours is the reason you feel different from everyone else.

 

Supplies for Success

Last year, I had the privilege of interviewing Mindy Richenstein, founder of Supplies for Success, for the Charity Matters Podcast. Our conversation completely changed the way I thought about school supplies.

Mindy began Supplies for Success in 2002 after learning that children were starting school without the basic supplies they needed. That first year, she provided backpacks for just 68 children. Today, the organization has served more than 300,000 children nationwide.

However, what stayed with me wasn’t the number of backpacks. It was what those backpacks represented.

Mindy explained that when children arrive at school with fresh notebooks, sharpened pencils and a new backpack like their classmates, something happens. They feel included. They feel prepared. Most importantly, they walk through the school doors with dignity and confidence instead of shame or embarrassment.

A backpack isn’t simply carrying school supplies. That backpack is carrying confidence, possibility and hope.

Mindy’s story is also one of incredible resilience. After the devastating loss of her 37-year-old son, Eric, in 2020, she found a way to channel her grief into helping even more children. Eric’s Care Kits were created during the pandemic to provide art supplies and activities for children stuck at home. Once again, Mindy turned pain into purpose and found another way to serve.

You can read and listen to our full Charity Matters conversation with Mindy here: Season 9 Premiere, Episode 91: Supplies for Success.

Helpers Are Everywhere

Of course, Supplies for Success isn’t alone in this important work. Across the country, nonprofits are helping children begin school ready to learn. The Kids In Need Foundation provides essential school supplies to students and teachers in under-resourced schools. Meanwhile, Operation Homefront’s Back-to-School Brigade provides backpacks and school supplies to military children.

Each organization reminds us that helping doesn’t have to be complicated. Sometimes changing a life begins with a box of crayons. Perhaps it’s a backpack, a notebook or a package of pencils. Maybe it’s volunteering at a packing event or simply making a donation. Small acts add up.

The Space Between

Maybe that is the lesson September has for all of us. Life is full of spaces between. We stand between childhood and adulthood, one job and the next, sickness and health, loss and healing, summer and fall. Sometimes we know exactly where we are headed. Other times, we simply have to trust that the next season will come.

More importantly, back to school reminds us that not everyone enters a new season with the same tools.  Sometimes the smallest act of kindness can make someone else’s transition a little easier. A backpack, a notebook, a new pair of shoes or a box of crayons might seem insignificant to us. However, to a child walking nervously through those school doors, those simple things can mean everything. They say: You are ready. You belong. We believe in you.

Perhaps that is what all of us need to hear when we find ourselves in the space between. So, here’s to September. Here’s to back to school, new beginnings and this beautiful pause between seasons. Most of all, here’s to the people who help us move from where we have been toward wherever we are meant to go next. Because none of us gets through life’s transitions alone.

How lucky we are when someone helps us carry the backpack.

 

CHARITY MATTERS.

 

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Episode 109: Pacer Nation

Sometimes making a difference begins with something as simple as putting one foot in front of the other. More than three decades ago, chiropractor Steve Smith invited a group of patients to meet him at the Rose Bowl. His goal was simply to help people feel better through movement. However, something unexpected happened along the way. A running program became a community, strangers became friends, and the Pasadena Pacers grew into Pacer Nation.

What I love most about Steve’s story is that it really isn’t about running. Instead, it is about connection, kindness, service and the power of showing up for one another. His message is also beautifully simple: You don’t need to know every step before you begin. You simply need to take the first one. I think you will love this joyful and inspiring conversation.

CHARITY MATTERS: TELL US A LITTLE ABOUT WHAT THE PASADENA PACERS DOES?

Steve Smith:  The Pasadena Pacers started out as the Pasadena Pacers, now Pacer Nation. Our goal is to raise the health and spirits of communities by getting people together with social exercise programs.

It started as a program from my office as a chiropractor. We thought it was a marathon training program. It turned out to be a social program. People come for the training, and they stay for the social benefits. The programs are all free and volunteer-led. We have a team of probably 35 people that helps run the organization. We’re always looking for people to volunteer with coaching, putting out water stations and doing websites.

We did a great job with diabetes, cardiovascular disease, obesity, depression and the big one, loneliness.

CHARITY MATTERS: WHAT EXPERIENCES DID YOU HAVE AS A CHILD THAT INFLUENCED YOUR WORK?

Steve Smith:  Service started for me as a child. My mom was always the den mother, the person who helped out in the classroom. She did the Cub Scouts. She volunteered at Rancho Los Amigos, where we went as kids and saw people in iron lungs who had polio.

We would always help out the neighbors. We’d take out the old people’s trash cans or put the weeds away at Mrs. Irwin’s house up the street because she got too old to bend over. As a child, I think that was great training because it made me feel good.

Later, it became apparent to me that helping others is really its own reward. In some ways, I discovered early on that giving help is probably the reward in and of itself. The receiving of it is probably even less powerful than the giving of it.

My dad was a World War II vet. In those days, we considered it kind of our duty to serve in the military. So I joined the Army, served a couple of years and went to Vietnam.

It was eye-opening to go to a different country and see the kinds of hardships people have. However, in all that struggle and strife, they could still have family meals together. When a marriage happened in a village in Vietnam, the entire community would come to celebrate.

What you have, who you know or what your station in life is didn’t matter. What mattered was the community was a single thriving unit. In the middle of a war, people could find a way to be happy by getting together and supporting each other.

CHARITY MATTERS: WHAT WAS THE MOMENT YOU KNEW YOU NEEDED TO ACT AND START PACER NATION?

Steve Smith: The Pacers started out of my chiropractic office. In the ’90s, people went into offices, sat down in chairs and started looking at their computer stations. Neck and back problems were insolvable, which was great for business. However, it wasn’t great for my feeling that I was making a difference.

I had been a pretty fast runner when I was younger and had a terrible back injury. I was involved in an aviation incident where I broke my back. I didn’t run for almost a year and a half after that, and the back pain just wouldn’t go away.

I thought, “Well, I’ve settled into chronic back pain that’s not going to resolve. I’m going to start running again.” I started back slowly. Within just a few weeks, my back pain went away. I thought, “Wow, what is going on here?” Nobody ever said this could happen. In fact, the predominant wisdom of the day said that if you have any problem at all, don’t run. That turned out not to be true for me.

At the same time, I had all these patients with neck and back problems. I thought, “Well, it might work for them too.” So I invited people to meet my wife and me at the Rose Bowl. Most people said, “I’m not a runner. I’m not an athlete.” I said, “If I can get you to run very slowly for one minute, way below your ability level, could you do that?”

We had about 30 or 40 people show up. We ran for one minute and walked for five. Each week, we progressed. After ten weeks, people were starting to get fit. They were starting to have results, and they were looking forward to their Sunday morning workout.

CHARITY MATTERS: WHAT ARE YOUR BIGGEST CHALLENGES?

Steve Smith:  Probably 15 years passed before we became a nonprofit. By then, money started exchanging hands, and there were advantages you could get from having a nonprofit. We decided it was time. At that point, maybe three or four hundred people were meeting each week. Five or six run clubs had also started to sprout here and there.

Interestingly, fundraising wasn’t one of our big challenges because run clubs don’t need much money. We needed a little for a website and insurance, but not much else. For fundraising, we used a simple green can where people put money. Those donations bought bagels and water. At the end of the year, if there was money left over, we threw a party.

What fascinated me about the green can was that you got to be a philanthropist if you put three dollars into it. That’s a very different experience than having to spend two or three hundred dollars a year to participate and having an expectation of exchange.

Instead, the person making that contribution gets to be generous. With one dollar in a green can, they buy generosity, kindness and giving. I thought that was the most powerful thing.

CHARITY MATTERS: WHAT FUELS YOU TO KEEP DOING THIS WORK?

Steve Smith: Eventually, nonprofit founders discover that you don’t create the community as much as the community creates you. During a run, people share their stories. They talk about challenges, victories, families and how it is at work. It’s great to get all that stuff out and have a rapid exchange of ideas and real conversation.

On Saturday morning, you’re simply dressed in a way that you’re not identifiable by what you have, what you do, where you go or what your car is. All that social veneer dissolves through the experience of running. Because of that, people connect in a way they ordinarily wouldn’t be able to. Sometimes, just sharing the same space with a person for a few miles, even without words, can make you feel very connected.

Some of the best relationships we have are the ones where you can be together in silence. It’s great to be that way with your community too.

CHARITY MATTERS: WHEN DO YOU KNOW YOU HAVE MADE A DIFFERENCE?

Steve Smith:  For me, impact happens in two ways. The first is on a personal level. Completing a program, especially a marathon, is a long-term goal. You may train for a year, and there are obstacles. Your body doesn’t want to do a marathon. Mentally and emotionally, you feel like, “Wow, that’s a lot to confront.” Physically, you have to change.

At the finish line, something really quite extraordinary happens. People who finish their first marathon shatter barriers. After overcoming those extreme obstacles, they begin to look around and ask, “What else did I think was probably not achievable that I should reexamine? What more could I do?”

Suddenly, horizons open. A future becomes possible that, at least in their own minds, wouldn’t have been possible before.

CHARITY MATTERS: TELL US WHAT SUCCESS YOU HAVE HAD AND WHAT YOUR IMPACT HAS BEEN?

Steve Smith: The second kind of impact is a little more subtle. I think the Pacers has an impact on the community. When we talk to people about putting on that red shirt, we tell them to give somebody a smile, wave hello and say something positive. For goodness’ sake, get all dogs to greet you. If you can’t get a baby to smile, you need to work on your spirit.

Running through a community can be a little bit of a disruption. You’re going through neighborhoods early in the morning, and sometimes you impact traffic a little bit. Because of that, we try to get people to say hello, wave and smile.

Then, take that show on the road. Bring it into your daily workplace, your family and your friendships. Smile and create a reaction. Go out and raise the spirits of your community in some subtle way. Get a smile, give a smile and say something positive.

CHARITY MATTERS: IF YOU COULD DREAM ANY DREAM FOR YOUR ORGANIZATION, WHAT WOULD THAT BE?

Steve Smith:  Probably 20 years ago, I had a dream to see a Pacers Club in every community in the world.

I’d like to see Pacers in Palestine and Israel and have races together. Ultimately, I want to cause world peace to break out and people to love each other in a way that expands the consciousness of humankind and creates a glorious human race. I know that’s probably a little high-minded.

For a long time, I was a little disheartened by our progress. We only started maybe 12 clubs. Then, in the last five years, something happened. The era of run clubs emerged. Now, it’s a place where young people go to meet each other. Run clubs are replacing things like online dating apps. Instead of going to places, consuming alcohol and being drowned by loud music, people go out and run together.

They’re having real conversations and doing something meaningful. I’ve seen it happen in Pasadena, and it’s gone worldwide. It’s the emergence and birth of the run club. Who knew it?

CHARITY MATTERS: WHAT LIFE LESSONS HAVE YOU LEARNED FROM THIS EXPERIENCE?

Steve Smith:  Sometimes, when you have a concept or an idea, you won’t know what step two is until you do step one. For me, step one is to raise your hand, step forward and say three words: “I’ll do it.”

I can’t stress that enough because you have no idea what your future is going to be. The minute you start moving forward, a wind comes to your back. Doors begin to open, and a future opens before you that you couldn’t have thought of until you got started.

Once you know the first thing, do that one thing. Now you’re in motion. From there, the universe is going to help you go to a place where you probably couldn’t even have dreamt of.

Bring the skills you have to the table. They’re probably not going to be sufficient to do every job. However, people will line up behind you. They’ll start supporting you, they’ll help, and you’ll learn.

CHARITY MATTERS: HOW HAS THIS JOURNEY CHANGED YOU?

Steve Smith:  I’ve remained the same, and I didn’t know who I was. More than anything, this experience has taught me a lot about leadership. No two leaders are the same. They all do it differently.

Over the years, we’ve had, I think, 22 presidents of the Pasadena Pacers. As the founder, I’ve worked with all of them and learned from all of them. Watching these leaders has made me a much more successful businessman. I’ve also been more successful with my family and learned things about myself by watching others.

You should be happy with yourself, but I can also stand to be a little bit more like you. If I were to pick the best traits of each person and have that be a composite, wow, you’d be much better.

As a leader, you get to watch, observe and take the best pieces. Sometimes advice doesn’t equal watching somebody do something and seeing some amazing exchange that makes you think, “Wow, if I were to behave like that, look at what I could do.”

That’s why I think community service is so valuable. You learn from others. You discover pieces of yourself that are underdeveloped, and those pieces can expand and make you a better person.

CHARITY MATTERS.

 

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Episode 108: The Acceleration Project

Most of us think of small businesses as the coffee shop on the corner, the neighborhood contractor, or the family-owned boutique we love to support. Yet behind every small business is a dream, a family, employees who depend on a paycheck, and a community that grows stronger when that business succeeds. What happens when those entrepreneurs have the passion to build something meaningful but don’t have access to the expertise they need to survive? That’s where Jane Veron and The Acceleration Project (TAP) step in. By connecting experienced business leaders with small business owners, Jane has created a remarkable nonprofit that is strengthening local economies one business at a time and proving that a little guidance can create an extraordinary ripple effect.

In this inspiring conversation, Jane shares how a successful corporate career, a decade spent raising her children, and a passion for solving problems led her to build a national movement that has already helped thousands of entrepreneurs thrive. Along the way, she reminds us that we don’t have to have all the answers before we begin, that asking for help is a sign of strength, and that our greatest gifts are meant to be shared. Whether you’re a nonprofit leader, business owner, volunteer, or simply someone looking for more purpose in your own life, Jane’s story is a powerful reminder that when we invest in people, we don’t just change one life…..we strengthen entire communities.

 

Here are a few highlights from our conversation:

Charity Matters: Tell us a little about what The Acceleration Project does?

Jane Veron:  I built The Acceleration Project (TAP) fourteen years ago. TAP is all about harnessing untapped potential to accelerate growth. We are grounded in building economic independence and wealth for small business owners because they are vital to the fabric of our economy, our communities, and our country.

We provide customized, hands-on support that enables small business owners to grow and flourish. Fortune 500 companies have access to world-class consulting, and I kept asking myself, “Why can’t the businesses on our Main Streets have that too?” So we built a nonprofit that delivers that expertise for free.

We don’t just hand people a strategy deck. We walk beside them. We help them understand their finances, marketing, operations, access to capital, and long-term growth. We are the scaffolding that helps businesses survive and thrive.

Charity Matters: What experiences did you have as a child that influenced your work?

Jane Veron:  Looking back, I realize I was always wired to solve problems. There is always a lot of discussion about what’s wrong, but fixing problems is much harder. You don’t have to solve everything perfectly—you just have to start making it better.

Even in college, I saw that inner-city children went home after school without supervision. So I worked with the Girl Scouts to create a troop that brought first through sixth graders together. The older girls mentored the younger ones, and we created experiences they otherwise wouldn’t have had.

I’ve always loved mobilizing people. I’d see a problem and immediately want to bring people together to fix it.

Later, I began my career at Bain & Company, helping Fortune 500 companies solve business challenges. Years later, when I saw small businesses struggling, I realized they deserved the same level of strategic support. That became the seed for everything we do today.

Charity Matters: What was the moment you knew you needed to act and start The ACCELERATION Project?

Jane Veron: It wasn’t one single moment….it was a series of building blocks.

I had a demanding corporate career, two young children, and was offered a promotion that required me to be physically present five days a week with a long commute. I realized I couldn’t sustain that life, so I took a leave of absence.

When we moved to the suburbs, I couldn’t sit still. There wasn’t a playground for my children, so we built one. Then I became involved in civic leadership, chaired the planning board, and led the League of Women Voters. Every experience taught me how important strong local economies are.

The real turning point came when my oldest daughter was leaving for college. I had spent years preparing her to go out into the world, and I thought, “I’ve spent my life building these skills. It’s time to use them to fix something bigger.”

I began talking with small business owners about what they were experiencing. At the same time, I saw incredibly talented women who had stepped away from careers in consulting, finance, and marketing and couldn’t find meaningful ways back.

Suddenly it all came together. I realized I could solve two problems at once by connecting experienced professionals with small business owners who desperately needed their expertise.

Charity Matters: What are your biggest challenges?

Jane Veron: There were always naysayers. So many people told me this would never work.

In the beginning, we were literally sitting around a kitchen table. Everything was volunteer-driven. When you leave corporate America, you suddenly realize you’re responsible for everything……from opening the bank account to building the website and creating the brand.

I also had to educate our board that being a nonprofit is simply a tax status. It shouldn’t dictate how you operate. Organizations need reserves. They need systems. They need to invest in the future.

Today, one of the biggest challenges is funding. Nonprofits can’t build for the future if they’re constantly surviving on one-year grants. I work hard to secure multi-year funding because our clients depend on us being there tomorrow, not just today.

Charity Matters: What fuels you to keep doing this work?

Jane Veron: I see the difference we make every day. When we help one small business owner, we help everyone connected to that business—the employees, their families, the community, even relatives living abroad who depend on that income. The ripple effect is extraordinary.

The hugs I receive from business owners who tell me, “You saved us,” are unforgettable. Seventy-five percent of our clients come to us without financial clarity. Most only have about one month of cash on hand. One unexpected event can destroy everything they built.

We become their wraparound support. We are there no matter what challenge they face, and that’s what keeps me going.

Charity Matters: When do you know you have made a difference?

Jane Veron: You measure success with both numbers and stories. Independent research showed that every dollar invested in TAP creates ten dollars of economic impact. Ninety-two percent of the businesses we serve remain open one year later. Eighty-six percent maintain or grow revenue, and ninety percent maintain or grow jobs.

But beyond the numbers are the people. One business owner we helped was a nurse who started a medical spa because she wanted to bring positivity into people’s lives. When she suddenly lost her building, we helped relocate her business, increase revenue by forty percent, and expand her capacity.

Today her daughter wants to follow in her footsteps. Those are the moments when you realize the impact extends far beyond one business.

Charity Matters: Tell us what success you have had and what your impact has been? 

Jane Veron: Our goal this year is to serve 4,000 small business owners across America.

We’ve expanded far beyond the stay-at-home moms who first volunteered with us. Today, consultants from Fortune 500 companies, Wall Street firms, entrepreneurs, and business leaders all donate their expertise because they want to use their skills for impact.

Our model works because we don’t simply advise….we walk alongside business owners until they gain confidence and the skills to continue on their own. Watching businesses grow, create jobs, and strengthen local economies is the impact we set out to create.

Charity Matters: If you could dream any dream for your organization, what would that be?

Jane Veron: Go big or go home. When we first started around my kitchen table with almost no money, I said we were going to become national. People laughed. They aren’t laughing anymore.

My dream is to create TAP for America, just like Teach For America. We already serve businesses across nearly every state, and there is absolutely no reason we can’t reach every community. We simply need more funding so we can continue growing.

Charity Matters: What life lessons have you learned from this experience?

Jane Veron: Take the first step. Don’t let perfection keep you from getting started. The business plan we originally wrote looks nothing like what we do today because you learn by doing.

Surround yourself with positive people who challenge you constructively. No one accomplishes anything important alone. Ask for help, and be specific when you ask. People genuinely want to help, but they need to know how.

Service also creates something incredibly powerful…..it builds relationships. When you help others, you form deep connections with people you might never have met otherwise. The more we understand one another and work together, the stronger our communities become.

Charity Matters: How has this journey changed you?

Jane Veron: I wish I had dreamed even bigger. I was always a rule follower…..a good student who listened to authority. Today I’d tell my younger self, Why not you? You don’t have to know everything before you raise your hand.

I’ve learned that wherever you are, you should contribute. Bring your unique gifts to your community and use them to make a difference. Purpose creates connection, and connection creates joy.

The more we listen to one another, the more we can solve problems together. Service makes that possible, and I truly believe it creates the kind of future we all want to live in.

CHARITY MATTERS.

 

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Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

Episode 107:Southeast Community Foundation

Sometimes the experiences that shape us begin long before we understand their meaning. For Julie Coyne, that journey started at just two years old when polio paralyzed her from the neck down. Her parents were only 21 years old, and the March of Dimes helped pay Julie’s medical bills. Decades later, Julie can clearly connect the dots between receiving help and becoming a helper. After a successful 45-year career, she also discovered that success and passion are not always the same. Her passion is helping children and making sure that where a child is born does not determine where that child is going.

Today, Julie leads the Southeast Community Foundation and helps children build critical math and reading skills. However, her work goes far beyond academics. As Julie says, “We’re changing futures, not just test scores.” Her students run to tutoring, raise their hands in class, and slowly begin to believe in themselves. Through this work, Julie has learned the power of truly seeing another person. Her story reminds us that changing a life does not always require a grand gesture. Instead, it can begin with one child, one book, or one person simply saying, “I see you.”

 

 

Here are a few highlights from our conversation:

 

Charity Matters: Tell us a little about what SouthEast Community Foundation does?

Julie Coyne:  Southeast Community Foundation is a nonprofit 501(c)(3) located in Los Angeles, and we focus on the Southeast community. Our mission is to work with underserved children and help them get the academic skills they need to move forward in life.

We focus on math and English and partner with local communities and LA Unified. The teachers assign us students who are falling behind, and we work with them one-on-one and in very small groups to get their skill set up. What we have is something very special. It’s almost a boutique way of educating these kids because I feel strongly that they have to have quality tutoring. It’s not just putting 15 kids in a room. It’s one-to-one and small group interaction.

We’re changing futures, not just test scores. It’s where they’re going in the future. When you feel good about yourself and you have self-respect, it changes everything.

Charity Matters: What experiences did you have as a child that influenced your work?

Julie Coyne:   I have an unusual circumstance. I first found out about nonprofits when I was two years old and I had polio. My parents were 21 years old, and I was paralyzed from the neck down. If it had not been for the March of Dimes, my bills would not have been paid, and I would not be sitting here now.

Most people don’t know I had polio, and there are not very many people like us left, but I learned about nonprofits very quickly. My mother always served and did things in schools. I am also 100% publicly educated, all through my graduate degree in the state of California.

I got involved with the startup of Leadership America, a national organization to develop women leaders. I was one of the founding people for Women in Philanthropy at UCLA, an organization to teach women of means how to feel comfortable donating to causes they have passion for. I was on the board of the American Diabetes Association in Los Angeles and served as Chair of the Board of Trustees for Ultimate Health Organization.

Through all of those experiences, I realized that my focus was going to be underserved children in either education or health.

Charity Matters: What was the moment you knew you needed to act and start The SouthEast Community Foundation?

Julie Coyne:  There were many small moments, but one moment became very clear. I started a business with other partners 35 years ago in an underserved community. As a result, I got to know that community well. Then, around 2011, the Los Angeles Times ran a front-page article comparing that community to Manhattan Beach.

The article compared education, income, and health. Manhattan Beach ranked near the top in income and education. Meanwhile, my community ranked near the bottom. Imagine being a child and seeing that story on the front page. Kids came up to me and said, “We’re the fattest, stupidest, poorest kids in the state of California.”

I was devastated. I felt I had to do something.

First, I created a scholarship program. We sent 49 kids to colleges such as MIT, UCLA, and Berkeley. They graduated, but I learned something important. Even our top students weren’t academically ready for college. These students had 4.4 grade point averages, yet they struggled with English scores on the SAT. Consequently, getting them through college took a tremendous amount of work.

I finally realized we needed to address the problem much earlier. Southeast Community Foundation grew from that lesson. Since 2015, teachers have sent us students who are falling behind. We work with those children to build the skills they need to move forward.

Charity Matters: What are your biggest challenges?

Julie Coyne: The biggest challenge is funding. Children do not pay for our tutoring. Although we partner with LA Unified and other districts, that funding does not cover the cost of quality tutoring. Our program focuses on one-on-one and small group support. Therefore, providing this level of education costs money.

We go directly to the community for help. That’s why we’re a community foundation. This isn’t my foundation. I want the community to own this work and feel the joy of helping its children move forward. Still, funding stays on my mind. I wake up thinking, “How can I get the word out? How can I help people feel connected to this work?”

People are generous and want to help. Yet, many also wonder if an organization is real. We are real, and what we do matters.

Charity Matters: What fuels you to keep doing this work?

Julie Coyne: I’m doing something I love. I spent 45 or 50 years working, and I was good at what I did. However, being good at something doesn’t mean you love it or feel passionate about it.

Now, I see a child’s face when they finally start reading. I watch a student learn how to solve a math problem and see the light in their eyes. These kids run to our tutoring sessions. They aren’t dragged. I’ve watched children run off a bus because they thought they might be late for tutoring.

That happiness gives me joy. I know I’m doing something I love and something that makes a difference. Teachers constantly tell us how we’re helping their students. Parents are grateful too.

However, the truth is that I’m the grateful one. I’m grateful for the opportunity to make a difference in so many children’s lives.

Charity Matters: When do you know you have made a difference?

Julie Coyne: I know when a child finally reads or solves a math problem. You see the light in their eyes. Sometimes, children run to tutoring because they don’t want to be late. Later, those same students begin raising their hands in the classroom.

Our tutors come from the children’s communities. They speak their language, and the students can imagine becoming like them. Because of that connection, trust grows. Children also begin to understand that teachers aren’t scary. They learn that teachers want to help them.

Watching a child finally raise a hand in class is fabulous. Let them see that you see them. That’s a big thing. Children want to be seen. See them.

Charity Matters: Tell us what success you have had and what your impact has been? 

Julie Coyne: You have to look at both the numbers and the feelings. We have tutored hundreds of children and provided thousands of tutoring hours. In addition, our students show dramatic improvement. We see improvement levels in the 85% to 89% range.

However, I also measure success through teachers, parents, and students. We never leave these relationships. For example, one of my former scholarship students now serves on my board. She earned her master’s degree in public administration and works in civil service. Now, she’s giving back and believes in what we do.

The scores matter because they help us receive grants and reach more students. Still, our work is about something much bigger. We’re changing futures, not just test scores.

Charity Matters: If you could dream any dream for your organization, what would that be?

Julie Coyne:  First, I want to keep the quality very high. I don’t want to deliver something that doesn’t benefit these children.

The big dream is to create a model. We want to reach 1,000 students in Southeast Los Angeles. Then, we want to take this model into other underserved communities. I started in Southeast Los Angeles because I knew the community. However, I also want to reach South Los Angeles and the San Fernando Valley.

My vision is local people helping their own communities. I call these locations hubs. Each hub could help about 1,000 students. Local teachers become immediate role models. They speak like the students and understand their communities. Therefore, children can imagine themselves becoming like their teachers. Trust grows, and strong bonds form.

That’s the dream. We want to bring this model to underserved communities throughout Los Angeles while keeping the quality of our work high.

Charity Matters: What life lessons have you learned from this experience?

Julie Coyne:  One lesson is patience, which I have none of. This journey has forced me to become more patient, even when I don’t want to be.

More importantly, I’ve had the privilege of seeing life through other people’s eyes. I’ve been in families’ homes and attended many college graduations. As a result, I’ve seen life from a different perspective. You become humble.

I recognize the advantages many of us have had. At the same time, I see how hard other people work and how many obstacles they face. I have great admiration for them. I’ve also learned that people don’t always value their own skills. Someone may know how to use a computer, tell a story, entertain people, plan a party, or create something beautiful.

Nonprofits need all of those skills. You don’t have to give 100% of your time. Instead, get involved in a small way. Don’t be shy. The gift is being able to start something and then give it away. You give it away so it can continue to grow. That’s a hard lesson to learn.

Charity Matters: How has this journey changed you?

Julie Coyne: It has definitely changed me. I’m much happier. I encourage people to figure out what they are passionate about because most of us aren’t lucky enough to work at our passion.

When I realized how much children, education, and health mattered to me, it lit a fire in me. I’ve become more patient and humble. In addition, I’ve had the privilege of seeing life through other people’s eyes. The truth is that I’m the grateful one.

I also believe in giving children books. A small book doesn’t cost much, but it can become something precious. Give children some joy. Talk to them about the world, the sky, the ground, growing, and what’s out there. Most importantly, let them see that you see them. They want to be seen.

See them.

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

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Episode 106: Bags of Fun

There are moments in life when joy feels out of reach…..especially for children facing illness, fear, and the unknown. And yet, what if something as simple as a bag filled with imagination, play, and possibility could transform that moment? In this heartfelt episode of the Charity Matters Podcast, we explore the powerful story behind Bags of Fun.…..an organization built on the belief that every child deserves joy, even in the midst of life’s hardest battles. This is a story about showing up, about seeing a need others might overlook, and about choosing to bring light into dark places.

What makes this episode so compelling is not just the mission, but the heart behind it. It reminds us that service doesn’t have to be complicated to be life-changing. Sometimes, the greatest impact comes from meeting people exactly where they are with compassion, creativity, and care. This conversation will inspire you to think differently about what it means to make a difference and will leave you asking yourself a simple but powerful question: What can I do, right where I am, to bring joy to someone else?

 

Here are a few highlights from our conversation:

 

Charity Matters: Tell us a little about what Bags of Fun does?

Tammy Krause: Bags of Fun are big backpacks full of toys that are very intentional for kids with long-term and life-threatening illnesses. That’s the simple explanation, but really they are custom-created for each child. We started with kids with cancer and quickly expanded to children in the hospital with other medical conditions from kidney dialysis to major organ transplants to chronic illnesses.

Every bag is made specifically for that child. We get lists directly from hospitals, so each bag is age, gender, and diagnosis specific. They aren’t sitting in a warehouse. Each one includes about 17 to 18 items things that are fun, educational, manipulative, something a child can do alone and something they can do with others.

More recently, we’ve expanded into adolescent mental health. In 2021, Colorado declared a state of emergency for youth mental health, and we stepped in to serve that population as well. Those bags are designed differently, but with the same intention…..to bring comfort, engagement, and ultimately, joy.

Charity Matters: What experiences did you have as a child that influenced your work?

Tammy Krause: I was very blessed growing up. I was surrounded by amazing women…..teachers, nurses, people who gave back constantly. Giving was just part of our life. When we went school supply shopping, we always bought extra for other kids. At Christmas, we would go caroling at public hospitals.

My mom actually ran a nonprofit, and she was heavily involved with CASA, advocating for abused children. So I learned very early how important it was to give back.

I used to make fun of her because she signed every single donor letter personally. And now I find myself encouraging the exact same thing. Those early role models shaped everything.

Charity Matters: What was the moment you knew you needed to act and start Bags of Fun?

Tammy Krause: My daughter Gabby was diagnosed with a brain tumor the day before her fifth birthday. She was the middle of four kids. Because of my background in special education, we created a bag for her to take back and forth to the hospital filled with things to keep her engaged and connected to her siblings.

She called it her “bag of fun.” We were very blessed during her treatment with incredible community support. But Gabby noticed something she asked why the other kids didn’t have a bag like hers. So we told her that when she finished treatment, we would make Bags of Fun for other kids.

Unfortunately, she never finished treatment. She was sent home on hospice and passed away about a month later. Three weeks after she passed, I had my first meeting. I didn’t know exactly how to do it, but I knew I had to. We started with volunteers, and the organization was run entirely by volunteers for the first two years.

This was her idea. I was just following through on what she wanted.

Charity Matters: What are your biggest challenges?

Tammy Krause: In the early days, the challenges were everything grief, raising my kids, and starting a nonprofit all at once. My youngest was four, my oldest was ten. But there was also so much healing and community around it.

Our community stepped up in incredible ways. Friends, neighbors, volunteers everyone wanted to help. Our first fundraiser, which we still do 21 years later, was a big family event where everyone came together. Like any nonprofit, the challenges were figuring out events, fundraising, logistics…..but we were very clear about our mission. We were doing one thing: creating custom bags for sick children. That clarity helped.

As we’ve grown, the challenge has shifted. Now it’s about staying focused, being intentional, and not losing sight of our core mission while we expand.

Charity Matters: What fuels you to keep doing this work?

Tammy Krause: The very first bag we delivered told us everything. It was for a little boy named Garrison. He was so excited he could hardly stand it. That moment we knew we were making a difference.

And honestly, it’s the joy. Joy has become a tool. We used to say play is the best medicine, but it’s bigger than that. Joy can exist alongside heartbreak and grief. You can walk into a hospital room with a terrible diagnosis, and joy can still be there.

When you can bring that joy into those spaces, that’s what fuels you. And it’s not just for the kids it’s for families, volunteers, everyone involved. Joy connects all of us.

Charity Matters: When do you know you have made a difference?

Tammy Krause: You see it in the smiles. You see it in the relief on a parent’s face. Stories like Garrison’s……he came back years later asking for a new backpack because his had finally worn out and that’s impact you can’t measure.

We’ve given out over 17,000 bags, but numbers only tell part of the story. The real difference is in those moments of connection and joy. And honestly, it’s also in our volunteers. Watching people come in and build bags kids, grandparents, entire families and seeing their excitement, that’s impact too. It’s creating a community around service.

Charity Matters: Tell us what success you have had and what your impact has been? 

Tammy Krause: We can measure success in numbers…17,000 bags, how many we deliver weekly, the cost of each bag but the true impact is much deeper. We’ve expanded into multiple cities, Kansas City and Omaha, and we’ve grown into mental health services, which now actually exceed our medical bags in demand.

Our impact is also in the communities we’ve built. Volunteers of all ages come together, and they leave feeling connected and inspired. All the pieces fundraising, volunteers, hospitals come together to make it work. That’s what success looks like.

CHARITY MATTERS: IF YOU COULD DREAM ANY DREAM FOR YOUR ORGANIZATION, WHAT WOULD THAT BE?

Tammy Krause: There are always dreams. We want to expand to serve more hospitals, more children, more communities. But at the same time, we have to protect the integrity of what we do. Every bag has to remain intentional and impactful.

One of my bigger dreams is actually creating a nonprofit space a place where organizations can host events and gather. There’s a real need for that, especially in Colorado. And beyond that, I believe in collaboration. There’s enough to go around. We need to “play nice in the sandbox” with other nonprofits and support each other.

That’s a big part of the dream too ….building community across organizations.

CHARITY MATTERS: WHAT LIFE LESSONS HAVE YOU LEARNED FROM THIS EXPERIENCE?

Tammy Krause: One of the biggest lessons is staying focused and intentional. As you grow, it’s easy to get pulled in different directions, but you have to remember why you started. Another is that we’re here to support each other. That’s really what leadership is about.

I’ve also learned the importance of celebrating. We’re always looking ahead, but it’s important to pause and recognize what we’ve accomplished. And especially with our work in mental health, I’ve learned how critical it is to adapt while staying true to your mission. The need is real, and it’s growing.

CHARITY MATTERS: HOW HAS THIS JOURNEY CHANGED YOU?

Tammy Krause: I think I’ve learned that everyone has a story. Every person who comes into our organization donor, volunteer, or family brings their own experience with them.

I hope I’ve become more patient. I’ve learned to trust the community more and to trust that things will work out. In the beginning, it felt like everything had to happen right away. Now I trust that Bags of Fun will continue. We’ve been here for over 20 years it’s not going anywhere.

Letting go and trusting the process has been a big change for me. And understanding that things will change but that’s okay. Because at the end of the day, we’re here to serve. And that’s what matters most.

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

Episode 105: Ripple Effects Artists

What if art wasn’t just something we experienced but something that moved us to act? This week’s Charity Matters episode introduces you to Jessie Fahay, a true “Ripple Effects Artist” who is transforming the way we think about theater, storytelling, and service. Jessie doesn’t just create powerful productions ….she creates experiences that spark conversations, challenge perspectives, and connect audiences directly to the people and causes working to change our world. Her work sits at the intersection of art and advocacy, reminding us that when we feel something deeply, we have a responsibility to do something with it.

Jessie’s journey is a beautiful example of what happens when passion meets purpose. From performing in meaningful productions like The Diary of Anne Frank to asking herself the life-changing question, “What is my life actually for?” She found a way to use her gifts to elevate others. In this inspiring conversation, Jessie shares how one idea turned into a 15-year movement, the lessons she’s learned along the way, and why even one small ripple of action can create lasting impact. This episode will leave you thinking differently about the power of creativity and your own ability to make a difference.

 

Here are a few highlights from our conversation:

Charity Matters: Tell us a little about what Ripple Effects ARTISTS does?

Jessie Fahay: We are predominantly a theatrical production company, but what makes us unique is that everything we produce is rooted in purpose. We create theater and sometimes film or radio plays, that raise both awareness and funds for human rights organizations and advocates.

After every production, we host talkback conversations which are panels that feature leaders whose work directly connects to the themes of the show. So it’s not just about experiencing art and walking away. It’s about engaging, asking questions, and creating a space where audiences can connect what they’ve just seen to real-world action.

Charity Matters: What experiences did you have as a child that influenced your work?

Jessie Fahay: There wasn’t just one moment….it was really a collection of experiences that shaped me.

One of the most impactful was touring as an actor with The Diary of Anne Frank. It was an educational production for students, and after every show we would have these deep, thoughtful conversations about prejudice, bigotry, and history. I saw firsthand how powerful theater could be not just as entertainment, but as a catalyst for dialogue and understanding.

Then there were experiences in high school, like when Columbine happened. We did a production called Bang Bang You’re Dead, which explored the root causes behind school violence. That was another moment where theater wasn’t just art but it was a way to process, question, and try to understand the world.

And living in New York, I’ve had the privilege of seeing incredible theater. Shows like The Normal Heart left me emotionally undone…..but more than that, they left me wanting more. I didn’t want the experience to end when I walked out of the theater. I wanted to keep talking, keep unpacking, and ask, “What now?” That feeling stayed with me.

Charity Matters: What was the moment you knew you needed to act and start Ripple Effects ARTISTS?

Jessie Fahay: It really came down to a question someone asked me: What is your life actually for? That question changed everything. It shifted me from thinking about what I wanted to do to thinking about what I was here to contribute.

I realized I understood powerful theater. I knew what meaningful storytelling looked like, and I also knew there were incredible nonprofit organizations doing important work that needed a platform. And it just clicked. I could bring those two worlds together.

All of my past experiences funneled into that moment. It wasn’t just one play or one experience, it was everything combined. But that question gave me clarity. It gave me direction. It made me see that this wasn’t just a career idea it was my contribution.

Charity Matters: What are your biggest challenges?

Jessie Fahay: In the beginning, the biggest challenges were simply figuring everything out. The logistics, the paperwork, how to even become a nonprofit….it’s a lot. We didn’t officially incorporate until 2013, even though we started in 2009. And beyond that, you have to be okay wearing a lot of hats. You’re an entrepreneur, a producer, a fundraiser, a marketer…..you’re everything.

You’re constantly pitching, not just a product, but a mission. You’re asking people to give their time, their money, their energy. You’re building something that depends on other people believing in it. And that’s both the challenge and the beauty of it. You’re constantly connecting people to something bigger than themselves. But it takes resilience, and it takes a willingness to keep going even when it’s hard.

Charity Matters: What fuels you to keep doing this work?

Jessie Fahay: It’s the moments when I see the model actually work. When we have a talkback after a show and the audience is engaged and when you can feel that something has landed, that something has sparked…..that’s everything.

It might be a small theater, it might be a modest audience, but when people get it, when they connect the dots, there’s nothing better than that. It’s similar to what teachers describe when a student finally understands something. That moment of clarity, that moment of connection….that’s what fuels me.

Charity Matters: When do you know you have made a difference?

Jessie Fahay: We’ve actually looked at some data, and about 5% of our audience takes immediate action during the show…..signing petitions, committing to volunteer, or deciding to donate. But beyond the numbers, it’s those connections that matter.

It’s when someone discovers an organization they’ve never heard of even though it’s right in their own city and decides to get involved. It’s when people from completely different worlds come together and realize they care about the same issue.

That’s when I know we’re making a difference…….when awareness turns into action, even in small ways.

Charity Matters: Tell us what success you have had and what your impact has been? 

Jessie Fahay: We’ve been doing this for over 15 years, and we’re heading into our 17th season. That alone is something I’m incredibly proud of. We’ve created a model where art and advocacy work together…..where theater becomes a platform for real-world impact.

We’ve helped bring visibility to organizations that people didn’t even know existed. We created spaces where audiences don’t just consume art, but engage with it and act on it. And while the numbers matter……the attendance, the funds raised, the actions taken…..it’s really about those moments of connection. Those are the true measure of success for me.

 

Charity Matters: If you could dream any dream for your organization, what would that be?

Jessie Fahay:  I would love to see Ripple Effect Artists on a Broadway stage…..creating work that is not only artistically excellent, but also deeply impactful. But beyond that, the bigger dream is that this model becomes something widely adopted—that the arts and advocacy become more deeply connected across all disciplines.

There is so much powerful art being created, and there is so much important advocacy work happening. Bringing those two together creates something even more meaningful. I truly believe that can elevate both the credibility of the arts and the reach of advocacy. That’s the vision.

Charity Matters: What life lessons have you learned from this experience?

Jessie Fahay: One of the biggest lessons is that this work isn’t for everyone…..and that’s okay. Not everyone wants to engage with heavy, thought-provoking theater. Not everyone wants to be involved in this kind of work. And I’ve learned not to try to convert people.

If I could go back and tell myself anything, it would be: don’t spend so much energy trying to make people fit. Let them find their own path, and focus on finding the people who align with yours. That shift would have saved me a lot of time and energy.

Charity Matters: How has this journey changed you?

Jessie Fahay: This journey has required me to grow in ways I didn’t expect. I’ve had to learn how to embody different energies…..to be compassionate and open-hearted, but also strong, clear, and sometimes firm.

Running a nonprofit means making tough decisions, setting boundaries, and leading with clarity. You can have a big heart and still be a strong leader. And I’ve also learned to meet people where they are and to accept what they can give, without expectation or judgment.

At the end of the day, this work has made me more resilient, more grounded, and more committed to the idea that we all have something to contribute. And when we find what that is, and give it away, that’s when real change happens.

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

Episode 104: The Power of Sight

What if the moment that changed your life… became the reason you changed someone else’s?

In this week’s Charity Matters Podcast, Episode 104: The Power of Sight, we meet Gianny Cardenas, founder of Power of Sight, a mobile nonprofit bringing vision care directly to underserved communities. But this story is about so much more than glasses. It’s about loss, faith, and the unexpected way purpose can emerge from pain. After the tragic loss of his mother, Gianny found himself searching for healing and what he discovered was that by helping others see, he began to see his own life differently.

This powerful conversation is a reminder that sometimes the greatest impact begins with simply noticing and seeing a need, seeing a person, and choosing to act. From serving over 20,000 people to transforming the lives of children who can finally see clearly for the first time, Gianny’s journey will inspire you to ask: What am I being called to see? Because one small act of awareness can lead to one life-changing act of kindness…and that is how we change the world, one person at a time.

 

Here are a few highlights from our conversation:

Charity Matters: Tell us a little about what Power of Sight does?

Gianny Cardenas: Power of Sight is a 501(c)(3) faith-based nonprofit organization, and what we do is bring optometry and vision services directly to the community. We’re a mobile nonprofit, so we go to where the need is; to schools, churches, and community events. Then we provide eye exams and glasses, often on the same day.

A big part of our work is in Title I schools. We screen entire student bodies, and statistically about 25% of students will fail those screenings. Those are the students we bring back for full eye exams with licensed doctors. What makes us unique is that we don’t just diagnose, we solve the problem right there. We have a mobile lab, so students can choose their frames and leave with glasses the same day.

At the end of the day, it’s about removing a barrier. Something as simple as a pair of glasses can change a child’s ability to learn, their confidence, and their future.

Charity Matters: What experiences did you have as a child that influenced your work?

Gianny Cardenas:  I’ve been in the optical world for over 20 years. It was actually one of my first jobs out of high school while I was in college. I worked part-time at a corporate optometry office, and one of my tasks was to call families who had received vouchers from the Lions Club for free eye exams.

No one wanted to make those calls, but I remember doing it and hearing the excitement from parents and grandparents. They were so grateful just to get their kids in for an exam and glasses. At the time, I didn’t realize it, but that experience stayed with me.

Looking back now, I can see how that planted a seed. Just hearing how much something so simple meant to people, it impacted me more than I knew at the time.

Charity Matters: What was the moment you knew you needed to act and start Power of Sight?

Gianny Cardenas:  There was definitely a moment, but it came through a lot of pain first.

In 2016, my mom passed away in a tragic accident. She was one of 13 people who died in a bus crash. She was the backbone of our family, and losing her changed everything for me. I fell into depression, anxiety and everything you can think of. I tried therapy, medication, different ways to cope, but nothing really filled that void.

Eventually, I reconnected with an old pastor who helped me through that time. Through prayer and faith, I started to feel peace again. And when that shift happened, I began to see the world differently. Relationships mattered more. People mattered more. Everything looked different.

A couple of years later, I told my wife, “Why don’t we start a nonprofit?” I had always thought about it, but this time it felt real. I wanted to combine everything I knew about optical work with my faith and bring it into the community. In 2020, we started Power of Sight with about 100 donated frames and no doctors—just a vision to serve.

Charity Matters: What are your biggest challenges?

Gianny Cardenas: There are a lot of challenges, especially starting in 2020 during COVID. At first, it was just trying to figure out how to balance everything; my full-time job, my family, and starting a nonprofit.

My wife has been with me from the beginning, and we’ve built this together. We travel a lot for clinics, and we actually homeschool our daughters so they can be with us. Finding that work-life balance has been one of the biggest challenges, but also one of the biggest blessings.

On the operational side, there’s a lot people don’t see…..the insurance, costs, staffing, working with schools, compliance. A lot of it came out of my own pocket in the beginning. I didn’t know if we’d have donors or sponsors. We just moved forward by faith.

Charity Matters: What fuels you to keep doing this work?

Gianny Cardenas:  For me, it’s my faith in God. That’s where I get my strength.

When we started, I thought we’d maybe do one event a month and help 50 people. But it’s grown into something much bigger. We now have staff, 25 doctors, partnerships with school districts and it’s expanded beyond what I expected.

What really fuels me are the moments when we’re serving people. Seeing a child put on glasses for the first time or a parent’s reaction and that’s everything. Those moments remind me why we’re doing this.

Charity Matters: When do you know you have made a difference?

Gianny Cardenas: There was one moment that really stayed with me.

We were at a school, and my dad, who comes with me to clinics, noticed a young girl who reminded him of one of my daughters. She had never had an eye exam before, and her prescription was extremely high. She couldn’t really see the world clearly.

Her mom was emotional and asked if she could get a backup pair of glasses. We said yes, of course. When my dad gave her the glasses, the mom just hugged him and started crying. That was the first time I had seen my dad emotional since my mom passed.

Later that day, I told my wife that everything we had gone through…..the process of starting the nonprofit, the expenses, the challenges and it was all worth it for that one moment.

Charity Matters: Tell us what success you have had and what your impact has been? 

Gianny Cardenas: In the last five years, we’ve helped over 20,000 people and provided 20,000 pairs of glasses. That’s a huge milestone for us, especially considering where we started. But beyond the numbers, the real impact is in the lives we’re changing.

When a child can see the board for the first time, their confidence improves, their grades improve, and their whole experience in school changes. There are studies that show students can improve academically just from getting glasses. We’ve also responded to community needs in crisis situations. During the fires in Altadena and Pacific Palisades, we mobilized quickly and helped 1,200 people with vision care in just six days.

Impact isn’t just numbers…..it’s those individual stories and moments.

Charity Matters: If you could dream any dream for your organization, what would that be?

Gianny Cardenas:  My dream is to be in every school district in California and eventually expand nationwide.

Our program is scalable. Once we have the doctors, equipment, and partnerships in place, we can serve thousands more children. There are so many students right now who are undiagnosed and untreated, especially in underserved communities.

If we can reach them, we can change their future.

Charity Matters: What life lessons have you learned from this experience?

Gianny Cardenas: One of the biggest lessons I’ve learned is the importance of communication.

I used to be someone who worked behind the scenes. But in this work, you have to communicate your story, your mission, what you’re doing. Whether it’s with donors, partners, or the community, communication is key. It also applies personally. During my grief, opening up and talking about what I was going through was a big part of healing.

Another lesson is realizing that you don’t know everything, and that’s okay. I’ve had to rely on professionals such as; attorneys, accountants, mentors….and build a team.

Charity Matters: How has this journey changed you?

Gianny Cardenas: The biggest change happened after losing my mom and growing in my faith. That’s what shifted my perspective and changed how I see the world. But since starting the nonprofit, I’ve also changed in how I approach responsibility. We now have staff, doctors, and families who depend on this work. That’s something I don’t take lightly.

It’s made me more intentional, more transparent, and more focused on doing things the right way. At the same time, I see it as a blessing……to be able to serve others and create opportunities for people to provide for their families through this work.

CHARITY MATTERS.

 

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May the FORCE be with You

In a world often filled with noise, division, and overwhelming need, it’s easy to feel small and like one person can’t possibly make a difference. But the truth is, we can. Not by changing the whole world in one grand gesture, but by choosing, moment by moment, to be a force for good. Since this is the month of May it seems like a good time to reflect upon the force within each of us.

Being a force for good doesn’t require perfection, wealth, or extraordinary talents. It begins with empathy, the willingness to see and feel someone else’s pain and to respond with love. It’s found in everyday choices: the kindness we show to a neighbor, the time we give to someone in need, the forgiveness we extend even when it’s hard. It’s those small acts that, over time, ripple outward, creating real change. Service doesn’t have to be complicated to be meaningful. Sometimes the simplest gestures are the most powerful.

Each week on the Charity Matters Podcast we interview extraordinary humans who start nonprofits. None of theses founders set out to do this work but something happened along their journey that inspired them to serve. Max Page a young boy born with a congenital heart defect who played “Little Darth Vader” in a famous Super Bowl commercial. Despite countless surgeries and hospital stays, Max and his family turned their pain into purpose. They began advocating for children’s health, raising money and awareness for causes that had once touched their own lives. Max’s courage and generosity remind us that being a force for good isn’t about age or experience…it’s about heart. Max knew about being a force for good.

We all have a story. Some of our stories are marked by loss, trauma, or failure. But those experiences can become the very fuel we need to help others. That’s what Carolyn Blashek discovered. After trying to help a heartbroken soldier during the early days of the Iraq War, she felt called to do something more. She started Operation Gratitude, sending care packages and handwritten letters to military members. Her response to one person’s pain has since touched over 3 million service members. Carolyn’s story shows that when we act from the heart, even the most personal moments can ignite a movement.

Each of these stories teaches us something essential: we don’t need to wait for the perfect time or the perfect version of ourselves to make a difference. We just need to begin. Service is a journey, not a destination. Along the way, we discover more about who we are and what we’re capable of. We find connection in unexpected places. And we realize that the very act of giving not only helps others…..and it changes us.

When we step outside of ourselves and serve, we begin to heal. We begin to understand that we’re not alone, that our lives have meaning beyond our individual circumstances. We find purpose in the shared humanity of helping one another and a call to see ourselves not just as individuals, but as part of something bigger.

So how do we start? We begin by paying attention….. by noticing the lonely neighbor, the friend going through a hard time, the child who needs encouragement. Then we offer what we have…..a listening ear, a helping hand, a small donation, or simply our time. We act not because we have to, but because we want to be part of the solution.

Being a force for good doesn’t mean saving the world. It means showing up, again and again, with love. Being a force for good means choosing kindness even when it’s inconvenient. It means believing that every person matters and that includes ourselves. When we give from that place, we discover the magic that happens when one life touches another.

The truth is, you already have everything you need to be a force for good. Your story, your pain, your joy, your heart, they are your tools. The question is not whether you can make a difference, but whether you’re willing to try. And if you are, then you are already well on your way.

Because changing the world doesn’t start with a grand plan. It starts with you. May the force be with you.

CHARITY MATTERS.

 

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Episode 103: Walk with Me Brother

Some stories ask you to listen. Others ask you to feel. And then there are the rare ones, like this one, that ask you to walk alongside them. This week on the Charity Matters Podcast, you’ll meet Robb Pollard, a husband, father, entrepreneur, and now the founder of Walk With Me Brother, who is about to do something extraordinary. On Monday, Robb began a 2,500-mile run across America…..not because he’s a runner, not because it’s easy, but because he knows what it feels like to be at the very bottom and wonders if his journey might help someone else choose to stay. This isn’t about miles. It’s about meaning. It’s about one man’s decision to turn pain into purpose and to remind us all that asking for help might be the bravest step we ever take.

By the time this episode airs on Thursday, Robb will already be on the road one step at a time, inviting all of us to come with him. His story is raw, honest, and deeply human. It’s about mental health, about breaking the silence so many men carry, and about the power of simply showing up for one another. If you’ve ever wondered how one person can make a difference, this conversation will stay with you. Because sometimes, changing the world doesn’t start with a grand plan …it starts with one step… and the courage to take it.

 

Here are a few highlights from our conversation:

Charity Matters: Tell us a little about what Walk With Me Brother does?

Robb Pollard:  Walk With Me Brother is a mental health nonprofit, but I try not to overcomplicate it. At its core, it started with one simple goal: help one person. If I could save one person from taking their own life (most likely a man) then everything I’m doing is worth it.

That’s really it. That’s the mission.

People talk a lot about mental health awareness, but the truth is, we’re already aware. We know what mental health is. What we’re trying to do is take action…real action to prevent suicide. For me, that means creating connection. It means building a brotherhood where people feel safe enough to talk, to open up, to not feel alone.

The run across America is part of that. It’s a way to get attention without destroying myself. It’s a way to show people, especially men, that there is another option. That you can ask for help. That you can choose a different path.

If I have to run 2,500 miles to reach one person, then it’s worth every step.

Charity Matters: What experiences did you have as a child that influenced your work?

Robb Pollard:   I grew up in a small town in England, and it was very community-driven. Everyone knew each other. Neighbors looked out for one another. It wasn’t nonprofit work in the formal sense, but it was people helping people.My grandmother, my Nan, had a big influence on me. She always used to say, “No matter what you’re going through, there’s always someone worse off than you.” That stuck with me. It gave me perspective early on.

As I got older, I naturally gravitated toward helping where I could. When I lived in Shanghai, I worked with an animal rescue and ended up fostering over 100 dogs. I also spent time with an orphanage, which was pretty eye-opening.

But even then, I never thought I’d start a nonprofit. I just thought I’d support causes, donate money, do my bit. Looking back now, all those experiences were shaping me. They were laying the groundwork for something bigger….I just didn’t know it at the time.

Charity Matters: What was the moment you knew you needed to act and start Walk With Me Brother?

Robb Pollard: The moment everything changed was when I said three words: I need help.I couldn’t even say it out loud at first. I had to write it in an email to my family. But that was the turning point. I knew that nothing was going to change unless I did something different.

I’d been struggling for a long time with my mental health, with addiction, with feeling like I was never enough. And even when I got sober, there was still that voice in my head. I knew eventually I’d crack if I didn’t do something drastic.

Then I went through ketamine infusion therapy, and during one of the sessions, I had this vision of myself running across America. It wasn’t about ego. It wasn’t about proving anything to anyone else. It was about doing something so big that people would notice and in noticing, maybe they’d realize there’s another way. That idea stuck with me. I couldn’t ignore it.

And once it was there, I knew I had to follow through. That’s when it shifted from just a personal challenge to something bigger….a mission. That’s when Walk With Me Brother really began.

Charity Matters: What are your biggest challenges?

Robb Pollard: I definitely underestimated how hard this would be. Starting a nonprofit is no joke. There’s no clear roadmap, and everything takes more time, more effort, and more consistency than you think. Fundraising alone is a massive challenge we’re trying to raise around $80,000 just to support the run.

Then there’s building the right team. The people around you have to believe in the mission. A lot of the people helping right now have personal stories of loss, struggles, experiences with mental health and that’s what drives them. On a personal level, the biggest challenge is balancing everything. I have a business, a wife, kids, a life. And I’m about to step away from that for a long time to do something that’s physically and mentally demanding.

There are moments where I think, “What am I doing?” But once you commit to something like this, there’s no backing out. You just have to keep going.

Charity Matters: What fuels you to keep doing this work?

Robb Pollard: What keeps me going is the thought that someone might still be here because of this. Maybe a kid still has his dad. Maybe a parent still has their son. That’s what I hold onto.

And then there’s my own family. My kids might not understand this right now, but one day they will. I want them to see that you can push yourself beyond what you think is possible. That you can do hard things.

There’s also something personal in this for me. I’ve never really felt proud of myself. This is about changing that. It’s about proving to myself more than anyone that I can do something meaningful.

Charity Matters: When do you know you have made a difference?

Robb Pollard:  If one person chooses to stay because of this, then I’ve made a difference.

That’s success to me. It’s not about numbers, followers, or how much money we raise. It’s about impact. One life is enough.

Charity Matters: Tell us what success you have had and what your impact has been? 

Robb Pollard:  We’re still early in the journey, but already I’m seeing the impact. People are reaching out. They’re sharing their stories. They’re opening up in ways they haven’t before. That alone tells me this is needed.

The real impact will come over time. We’re building something bigger than just the run it is a community, a brotherhood, a place where people can talk without judgment. We’re also working on future initiatives things like providing access to support for people who can’t afford it, creating local walking communities, and bringing in ideas that have worked in other countries.

This isn’t a one-time event. This is the start of something much bigger.

Charity Matters: If you could dream any dream for your organization, what would that be?

Robb Pollard: The dream is to create a system where no one feels like they have nowhere to turn. I want Walk With Me Brother to become a community….something people can plug into anywhere. Walks, conversations, meetups. Real connection.

I’d love to see it grow across the country and beyond. I want to go into schools, especially high schools, and talk to young men. If we can reach them early and show them it’s okay to ask for help, we can change outcomes.

Long term, I’d like to create access to real support whether that’s therapy, resources, or just someone to talk to. Something practical, not just awareness.

Charity Matters: What life lessons have you learned from this experience?

Robb Pollard: The biggest lesson is that asking for help isn’t weakness it’s strength. There is always someone out there who will help you. You just have to ask.

I’ve also learned that nothing changes unless you change something. You can’t stay stuck and expect things to get better. And I’ve learned how important it is to have the right people around you. This isn’t something you do alone. The people involved in this all have a connection to the mission. That matters.

Charity Matters: How has this journey changed you?

Robb Pollard: It’s already changing me, and I know the biggest changes are still to come.

I’m someone who’s always been very family-oriented, very comfortable at home. This is pushing me way outside of that. Being away from my family is going to be one of the hardest parts. Physically, it’s going to be tough. But mentally, it’s going to be even tougher.

At the same time, I know that if I can do this, I’ll come out stronger. I’ll know what I’m capable of. And more than anything, I’ll know that I tried to make a difference. Even if it’s just for one person.

Because at the end of the day, that’s all this has ever been about.

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

Copyright © 2026 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

Episode 102: JDS Creative

We often think of the arts as something extra….something creative, expressive, maybe even optional. But what if the arts were actually the bridge to confidence, communication, independence, and purpose? In this powerful and inspiring conversation, I sit down with husband and wife Diane and Scott Strand, the founders of JDS Creative Academy, who are using the arts in the most extraordinary way…..to transform lives. What began as two creatives working in Hollywood, juggling long hours and raising a young family, turned into a simple “what if?” and that one question has now grown into a thriving nonprofit that is changing the trajectory of lives every single day.

Through filmmaking, acting, digital media, and storytelling, Diane and Scott are giving people, especially adults with developmental disabilities, the tools to find their voice, build real-world skills, and step into a life they may have never believed possible. This episode is a beautiful reminder that sometimes the greatest impact doesn’t come from grand plans, but from saying yes to one person, one opportunity, one moment at a time. Their story is filled with heart, humility, and hope and it will leave you inspired to look at your own gifts and ask, “What if I used them to help someone else?”

 

 

Here are a few highlights from our conversation:

 

Charity Matters: Tell us a little about what JDS Creative does?

Diane Strand:  JDS Creative Academy is a nonprofit 501 c3 with a mission of using visual, performing, and digital arts to enhance life, creativity, and business. We serve youth, teens, and adults both mainstream and special needs through hands-on programs that allow people to step in and immediately be part of the creative process.

The goal is not just learning the arts for fun, although there is joy in that. It is about giving people tools they can use for career pathways, workforce development, and independence. We want people to understand the power of the arts….not just as expression, but as a way to build a life.

Charity Matters: What experiences did you have as a child that influenced your work?

Diane Strand:  I always say you cannot connect your dots looking forward you have to look back. For me, those dots go all the way back to first and second grade. I was a little girl who just wanted to play Betsy Ross in the school play, and everyone told me I couldn’t. I was a struggling reader, an undiagnosed dyslexic, and school was not easy for me.

But the arts were my connection. They kept me engaged in learning and gave me a way to grow beyond my challenges. At the time, I couldn’t articulate why it mattered so much, but now I see it clearly. The arts gave me a voice when I didn’t have one in other areas.

Later in life, when Scott and I were in Hollywood and becoming successful, the environment wasn’t always kind. Something in me instinctively knew I wanted something different something rooted in kindness and purpose. Looking back, all of those experiences were pointing me here.

 

Charity Matters: What was the moment you knew you needed to act and start JDS Creative?

Scott Strand:  It really started with a “what if” moment. Diane and I were both working long, exhausting hours, and we had just had our son. I was taking him to auditions in a stroller, and Diane was leaving before he woke up and coming home after he was asleep. It just wasn’t sustainable.

One night, after I finished my film degree, I said, “What if we sold everything, moved, and built our own production company? You know how to produce, I know how to film….we can do this.” She said yes, and that started our entrepreneurial journey.

The nonprofit came later, and it happened organically. We had a successful production company and an actor studio that grew out of a drama club we were running. People kept asking us to do more teach writing, filmmaking, theater. We kept saying yes.

Then one day someone asked, “What if you worked with an adult with developmental disabilities who wanted to learn audio?” We said, “Let’s try it.” And once we saw what was possible, it became, “If we can teach one, we can teach many.”

That was the moment. It wasn’t a grand plan……it was a series of “what ifs” that we chose to answer.

Charity Matters: What are your biggest challenges?

Scott Strand: One of the biggest challenges is capacity. The need is so much bigger than what we can serve. When we started, we had five adults in the program, and very quickly that number grew. Once people saw what we were doing, the applications started coming in.

It’s a good problem, but it’s also a hard realization that you cannot meet every need. No matter how much you want to help, you can only serve as many people as your resources allow.

Another challenge is building the right team. Not everyone understands the nonprofit space or shares the same vision right away. We had to grow into leadership that allows people to be creative while still supporting the mission. Now we have a team that truly believes in what we are doing, and that makes all the difference.

Charity Matters: What fuels you to keep doing this work?

Diane Strand:  For me, it’s the people. It’s our students, our families, and our team. Some of the people who stepped in during the early years are still here today. That kind of loyalty and belief is incredibly powerful.

Our own children fuel us as well. They grew up in this environment…. in the arts, in the theater, in this mission and they’ve bought into it completely. That tells me we’re building something that matters.

And truly, the more you serve, the more you receive. That has been one of the greatest lessons of this journey. You give and give, and somehow your life becomes fuller in the process.

 

Charity Matters: When do you know you have made a difference?

Scott Strand:  It’s in the small, real moments. It’s when you see the light bulb go on. I had a moment recently where I walked into the studio and saw a group of students some neurotypical, some adults with autism sharing their ideas for films they wanted to create.

They were listening to each other, supporting each other, and fully engaged. I stopped and thought, “This is it. This is why we do this.”

It’s not about numbers it’s about those moments where someone feels seen, heard, and capable.

Charity Matters: Tell us what success you have had and what your impact has been? 

Diane Strand:  Of course, we’ve had awards and recognition, and those are wonderful. But our real success is in the lives we’ve seen transformed.

We’ve had students who didn’t speak much at home start coming home and sharing their day with their families. We’ve had individuals placed into internships and jobs. We’ve seen people gain independence and confidence in ways they never thought possible.

I always say, “Help one person every day,” because that one act creates a ripple effect. When someone grows here, they take that growth home, into their families, into their communities. It changes everything.

 

Charity Matters: If you could dream any dream for your organization, what would that be?

Diane Strand:   We created JDS Creative Academy to outlive us. The dream is legacy. We want this work to continue far beyond our time.

I would love to see programs like this across the country arts-based workforce development programs that help adults with developmental disabilities build real skills, find independence, and thrive.

We are working toward making the organization self-sustaining so it can continue without relying on us. That’s the dream that what we’ve built lives on and continues to serve.

Charity Matters: What life lessons have you learned from this experience?

Diane Strand:  Patience has been one of the biggest lessons. I came from a fast-paced, results-driven world, and this work requires a different kind of leadership one rooted in patience, kindness, and compassion.

It has also taught me to be more open. For most of my life, I worked around my dyslexia and didn’t talk about it. Now I can share that part of my story and recognize that it’s not something to hide, it’s part of what shaped me.

Kindness, clarity, and perspective those are the lessons I carry with me every day.

Charity Matters: How has this journey changed you?

Scott Strand: It’s allowed me to become more myself. I’ve always been a performer at heart, but for a long time I felt like I had to be more guarded as a business owner and leader.

Now I can lead with humor, creativity, and openness. I can be playful, and that actually makes me a better leader. It creates an environment where people feel safe to express themselves and grow.

This journey has shown me that when you help someone step into who they truly are, it doesn’t just change their life it changes yours too.

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER. If you enjoyed today’s episode, please connect with us:

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