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My Friend’s Place

So often in my life, multiple people point me in a singular direction and if I pay close enough attention I get the clue. A girlfriend of mine has been telling me about My Friend’s Place, a youth homeless organization, for years. A girl I work out with at the gym and her husband are very involved and have mentioned My Friend’s Place to me a number of times. Then over the holidays, I met a board member from My Friend’s Place who introduced me recently to the lovely Executive Director, Heather Carmichael. We finally connected and I am so thrilled we did. Heather’s insight and perspective on what is happening to these young people who are experiencing homelessness was so insightful and inspiring. I hope you enjoy our conversation as much as I did.

Charity Matters: Tell us a little about what My Friend’s Place does?

Heather Carmichael: My Friend’s Place is a 32-year-old organization that is a change maker in young people’s lives who are in the throes of experiencing homelessness. We are about creating a connection so that young people might begin to trust this community of support. We are a safe place to be in their crisis and a place that can help them stay connected to themselves, who they are and who they want to be in their future.

We want them to see that their current situation is hopefully circumstantial and that when their homelessness comes to an end that they are still who they are and want to be. If these young people can survive the trauma, make meaning and find opportunity then what they can contribute to our community is profound.

We try to help these young people to craft a whole identity. Developmentally, at 18 they have little or no training, minimum wage jobs do not resolve their problems. Living on the streets can be a very hostile experience trying to navigate life at age 18, 20, or 24. We do everything that a family or a friend would do to support someone at that age to find their way.

My Friend’s Place Founder Steve LePore and Executive Director, Heather Carmichael

Charity Matters: Tell us about how My Friend’s Place started?

Heather Carmichael:  In 1988 Steve LePore and Craig Scholz saw a rise in youth homelessness in Hollywood. The draw of Hollywood and the entertainment business has always made Hollywood a lure for many. In the mid-1980s Steve and Craig started to address the issue with a very grassroots organization originally called The Lighthouse.

They were scrappy opening up the back of their trunk to give kids something to eat, someone to relate to and listen to them and then eventually a place to stay. Hunger was one of the main issues then. Today we have taken the work that they began and expanded to a staff of thirty that provides legal aid, mental health, a host of outreach programs to create a one-stop community center. 

We now serve 1400 youth a year with about seventy-five to eighty coming in each day to eat, rest, shower, receive clothing and programming. We address both the immediate crisis and their long term goals and needs. Doing what any family would do for one of their children who was trying to get on their feet. We want to help these young people with their pain and find their potential of who they can be.

Charity Matters: How did you get involved with Mt Friend’s Place?

Heather Carmichael:I arrived at My Friend’s Place over twenty years ago, in the mid-1990s. I was working with youth runaways in San Francisco and doing a suicide assessment of programs with Children’s Hospital Los Angeles and saw first hand the work that was being done for youth homeless and how young people responded to different environments. An opportunity surfaced when Steve LePore stepped away and a Clinical Director position opened up at My Friend’s Place in 2000 and I came on board and have been here ever since.  I knew that I loved the way that My Friend’s Place engaged with the young people but what I didn’t understand was that this would become a place where who I am as a human being would match my professionalism in such a deep way.

Charity Matters: What are your biggest challenges?

Heather Carmichael: There are so many. The landscape around addressing homelessness is under such dynamic change. For years, no one spoke about homelessness and now we have an epidemic crisis. Communities are overwhelmed and LA is in such pain about this. How do we continue to engage communities in meaningful ways so that we maintain momentum towards a solution? 

I feel very grateful to be doing the work at My Friend’s Place, where our main priority is to resolve these young people’s homelessness while continuing to create meaningful opportunities to see the impact and to feel involved. How do we scale to that in a meaningful way? A multitude of things got us here and it will take a multitude of things to fix this. We need to create meaningful opportunities to get our community and supporters involved in understanding and being a part of the solution.

There needs to be advocacy to ensure that these young people are not lumped in with adults.  How these young people entered into this horrific situation is hopefully just a moment in time and very different for each person. We have folks with jobs and young intact families but with rent increases can no longer afford a place to live, if you can re-stabilize a family like that they will probably be able to continue on with a healthy stable life. Then you have folks with mental health issues and the intervention is different than with that intact family. Then you have someone experiencing domestic violence and that intervention is different. The Foster Care kids come out ill-prepared for adulthood without family, or any community support to manage their transition into stable adulthood. There are so many issues and what is the right intervention for one person is always different. for another. We really have to be thoughtful about what is the right way to support and help these individuals for their particular crisis and not approach this only as a housing crisis.

Charity Matters: What fuels you to keep doing this work?

Heather Carmichael: I think understanding that I can be a part of a community that can create connection and opportunity that can be a game-changer for one young person, a hundred or thousands…it just blows my mind. To be a part of that moment in time when a young person makes a connection. It is like watching your child take their first steps and watching that is what it feels like. The only difference is bringing the community in to watch it and to be a part of it.

Charity Matters: When do you know you have made a difference?

Heather Carmichael: My primary interaction with our young people is my foundation for this work. I yearn for this work but now I feel that my role is to bring the community in to witness the work we are doing. Recently we had a young woman, in her early twenties, who was in great distress. To be there to witness, the vulnerability, to hold the pain and the possibility of something different. This is really about being a part of a community, keeping us connected to beholding one another. I think this is a role that both faith-based communities and nonprofits share, keeping us connected and beholding one another.

Charity Matters: Tell us what success you have had and What has your impact been?

Heather Carmichael:  The 1400 youth who come to My Friend’s Place each year are impacted by feeling safe, cared for and by the opportunity to partner with us to change their lives. The thousands of people who come to be a part of a transformational community. Both are super valuable impacts. We are all the same in our desire to feel whole and to contribute. Every day we work to make the ordinary extraordinary.

Charity Matters: What life lessons have you learned from this experience?

Heather Carmichael: I have had to challenge myself to be seen, to step on stage, to walk that carpet, that goes on the radio or television and to develop an extroverted part of myself. That being seen does not drive me but I have learned to express my love and confidence in what happens at My Friend’s Place. Our mission and our youth. fuel me but being out front does not, I want the spotlight on this mission.

How has this journey changed you?

Heather Carmichael: I am so steeped in this work. Who I am as a person is who I am in all parts of my life. I feel very grateful to be where I am so I can be who I am. My intention was never to be the Executive Director and I stepped into this role with great hesitation but my love for these young people won. 

Charity Matters: If you could dream any dream for My Friend’s Place, what would that be?

Heather Carmichael:  My dream for My Friend’s Place is to be resourced in order to resource the staff and to swiftly resolve the crisis of youth homelessness. My dream for our young people is to achieve their dreams.

 

CHARITY MATTERS.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER.

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Causes

Dream Kit

The founder of my elementary and high school knew what she was doing over a hundred years ago when she made the school’s motto Actions Not Words. That motto has defined my life along with thousands of alumni over the years. It is always so exciting to meet a fellow alumna and someone who grew up with the same philosophy of using their gifts to make the world better. Earlier this week I sat down with Marina Marmolejo, a recent graduate student from Yale with a Masters in Public Health, who decided to stay in New Haven to start a nonprofit to help homeless youth. An inspiring conversation about the launch of her nonprofit and App, DreamKit and beyond amazing what someone so young can accomplish to impact so many lives in such a beautiful way.

Charity Matters: Tell us a little about what DreamKit does?

Marina Marmolejo: We are reinventing technology to end youth homelessness. DreamKit is a web-based App for youth homelessness that supports youth professionally, financially and socially. Specifically through two main functions. The first is to motivate homeless youth, ages 12-25 to attend events, classes, and activities that will help them to escalate out of homelessness. We pay them for their efforts in DreamKit points that can, in turn, be used to “purchase ” gift cards. The youth are essentially earning money to meet their basic needs such as food, clothes, hygiene products. This is our short term solution.

The second part of the App is the long term solutions that are created from the profiles and information gathered on their Dream Kit App that will directly reflect the activities that the youth are attending and track their progress. We then share this information with potential employers, with landlords, mentors in the community to show their positive behavior and the steps the youth are taking to move in a positive direction. The third piece is to engage and connect them to society and the community in trying to reduce the stigma associated with homelessness. Dream Kit is a platform to showcase progress transformation and resiliency among a very at-risk and marginalized population.

Charity Matters: What was the moment you knew you needed to act and start  DreamKit?

Marina Marmolejo: Living in Los Angeles homeless is so in your face. People become callus to homelessness because it is so overwhelming and we feel helpless because there are no clear solutions. Living in LA people cannot help to feel guilty. Something inside of me that made me want to use my skills to make a difference and I honestly had no clue how. Then I took a course when I was at Loyola Marymount University on homelessness that spoke to the problem of homelessness from a mental and physical health perspective and public policy perspective.

Part of the class included living homeless for 3 days and 4 nights on the streets of Skid Row and in shelters. I remember the fear, the fear of being so alone, fear of checking our bags and not knowing about our belongings, which was normal shelter protocol. Fear because we were woken up one night and told to leave the shelter because there were too many registered sex offenders in the shelter and the street would be safer. I remember seeing shelter students my age doing their homework and for the first time seeing the juxtaposition between me as a college student, who has been so lucky, and then to witness youth who just were not as lucky as birth. This experience was my tipping point and Ah-Ha moment when the light bulb went off. You don’t really get it until you are in it and I was barely even in it and it was shocking.

So I started doing research at SPY (Safe Place for Youth) in Venice while I finished my undergraduate degree and decided to get my Master’s at Yale in Public Health. When I got to New Haven I got a job at an organization called PAWS (Poverty Alleviation through Washing Soles) where we provided shoes, socks, foot care, hygiene for the homeless. Professor Yusuf read the article about our work and reached out to me. From our conversations, DreamKit was created to track the progress of the homeless much like a Fitbit giving behavioral nudges and creating a points-based economy for homeless youth. We hired a development team and launched our App last week.

Charity Matters: What are your biggest challenges?

Marina Marmolejo: DreamKit is not a consumer-facing product that has one customer like selling t-shirts but more of a linear pipeline. DreamKit is so reliant on multiple different communities for it to be successful which is absolutely the hardest part. The biggest challenge is gaining trust with our youth, our service providers, mobile employers. How do we connect all of these partners later down the road with our youth?

In order to end youth homelessness or even to attempt to it takes all hands on deck just to manage our fifteen person team, our partners, stakeholders and trying to take care of myself and protecting my energy as well.  Working with this population reminds me that my own stresses seem small.

Charity Matters: What fuels you to keep doing this work?

Marina Marmolejo: Two of the people on our team, Aaron and Ashley, are formerly homeless. I meet with them multiple times a week and hearing their testimonials is what keeps me going. Last week one of our students said, “I’ve never been around so much positivity before.” The work that I’m doing with Adam and Ashley gives me so many Ah-Ha moments. This mutually beneficial relationship makes me feel that I am in the right place at the right time and watching them grow spiritually and emotionally through their work at DreamKit. They absolutely keep me going.

Charity Matters: When do you know you have made a difference?

Marina Marmolejo: For me moving the needle has been the incredible support from the New Haven community to support me and this work in this very new opportunity. My Ah-Ha moments happen when someone says they have read about DreamKit and for me moving the needle forward means that we are infiltrating the way that people think about youth homelessness and that we are creating space for DreamKit and shifting mindsets on how we can be creative for solutions on homeless youth. 

Charity Matters: Tell us what success you have had? What has your impact been?

Marina Marmolejo: First, the way we are treating the homeless top-down through government programs and DreamKit is funding and resourcing from the ground up. The metric is if you do X then you will get Y. We are exploring the bottom-up approach. We are paying the homeless whether we like it or not. If we are paying for the homeless regardless of then introducing interventions when they are young helps us create a new pathway to prevent them from ending up in systems such as prisons or hospitals in the long term.  

We might as well put the money in early to use it as a positive reward-based system as opposed to paying for long term prison stays. It is exhilarating to know that if you give people opportunities for positive behavior then how does that impact larger systems like health care or the criminal justice system. As a society, we are really good at tracking negative behaviors but not the reverse. DreamKit introduces a whole new data set on positive metrics. 

Charity Matters: If you could dream any dream for DreamKit, what would that be?

Marina Marmolejo: I would love to have proof of concept for DreamKit and be able to scale this to other cities. Essentially, I would love to be able to go to other urban markets and have them leverage the App to operate DreamKit in their own cities. Tech makes this scaleable and people do not realize that these youth have phones. Sixty-five percent of our youth have phones and the other thirty-five percent qualify for free phones through government programs.

Charity Matters: What life lessons have you learned from this experience?

Marina Marmolejo: Overall, being able to code-switch. I find myself moving from marketing to research, from business to grant writing. The lesson has been to be agile and switch really quickly.

Charity Matters: How has this journey changed you?

Marina Marmolejo: I have been in academic institutions my whole life. You learn, you study and give back. I have learned that if something doesn’t exist you are allowed to create it. I am ok with being ok that they don’t exist. I know I have the ability to create jobs and opportunities. We are allowed to create new ideas for our most vulnerable populations and that is what matters.

Charity Matters.

 

YOUR REFERRAL IS THE GREATEST COMPLIMENT,  IF YOU ARE SO MOVED OR INSPIRED, WE WOULD LOVE YOU TO SHARE AND INSPIRE ANOTHER.

Copyright © 2020 Charity Matters. This article may not be reproduced without explicit written permission; if you are not reading this in your newsreader, the site you are viewing is illegally infringing our copyright. We would be grateful if you contact us.

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